Cameron Cooper

• Delivered exceptional customer service in a vibrant pub setting, engaging in friendly conversation with regular and new customers.
• Cultivated a welcoming atmosphere, keeping tables cleared and clean.
• Demonstrated multitasking skills, efficiently managing diverse customer orders, and reducing wait times
• Assisted with beverage stock and bar supply replenishment including keg changes.
• Mixed unique and interesting cocktails for customers, including bar specials.

• Increased sales and customer satisfaction through personalized servicing.
• Played a key role in cashing up tills and maintaining a customer-centric approach
• Contributed to stock-taking and in-store merchandising activities.

• Demonstrating leadership and accountability, progressed to store supervisor responsibilities including store opening and closing procedures and inventory management.
• Excelled in premium product sales, in-store merchandising, and customer service
• Applied analytical skills to identify process inefficiencies and implement improvements
• Developed mechanical workshop skills, ensuring seamless customer order management
• Contributed significantly to the store's success through substantial sales consistently exceeding monthly sales targets.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Managed returns, exchanges and refunds in accordance with store policy.

(Written reference available on request)