Cameron Craddock-Oppy
Devon North,Vic
Summary
Well-qualified proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments, distribution, logistics, maintenance.
Overview
7
7
years of professional experience
Work History
Logistics Team Member
Man With A Van
01.2022 - 03.2024
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Enhanced warehouse organization by implementing a new storage system, increasing space utilization and productivity.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Oversaw transportation scheduling for efficient distribution of goods, reducing transit times and costs associated with shipping delays.
- Resolved logistical issues promptly to minimize disruptions to the supply chain, mitigating any potential negative impacts on business operations or customer relations.
- Reviewed invoices from suppliers thoroughly before approving payments regularly ensuring accurate billing information was received; this helped reduce financial discrepancies over time considerably.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
- Continuously updated knowledge of industry trends, best practices, and regulatory requirements to ensure the company remained competitive within the marketplace while maintaining compliance with all applicable rules or standards.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Generated documentation and information required for customer shipments.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Built and established relationships with staff and vendors.
Front of House Server
Arbory Afloat
11.2021 - 12.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined the dining experience for guests through efficient table set-up and timely food delivery.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
- Managed reservations and seating arrangements, optimizing restaurant capacity and reducing wait times.
- Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Promoted daily specials and upsold menu items, increasing revenue through strategic recommendations.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.
- Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Coordinated effectively with bartenders to ensure timely beverage service for seated patrons.
- Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
Front of House Assistant
Yarram Plaza Hot Bread
11.2018 - 07.2019
- Enhanced customer satisfaction by providing efficient and courteous service at all times.
- Streamlined front of house operations for improved efficiency and overall guest experience.
- Maintained a clean and welcoming environment with diligent attention to detail.
- Assisted in training new team members, ensuring consistency in service standards.
- Performed daily cash handling duties accurately, ensuring proper reconciliation at the end of each shift.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Adjusted food preparation methods in accordance with customer requests.
- Stored food in designated containers and storage areas to prevent spoilage.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Observed diners to respond to additional requests and determine when meal completed.
Dairy Farm Assistant
D & M Boddy
01.2017 - 12.2018
- Enhanced milk production by implementing efficient milking techniques and ensuring proper handling of dairy cows.
- Maintained clean and sanitary conditions in the dairy, contributing to overall herd health and welfare.
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Observed animals and notified supervisor of signs of illness.
- Examined animals for signs of sickness and overall herd health.
Education
High School Diploma -
Chisholm Institute
Cranbourne, VIC11.2020
High School Diploma -
Yarram Secondary College
Yarram, VIC11.2019
Skills
- Invoicing and shipping documentation
- Delivery Scheduling
- Dispatching
- Transportation Planning
- Route Optimization
- Load Planning
- Driver Scheduling
- OSHA Compliance
- Emergency Readiness
- Problem-Solving
- Shipment Tracking
- Punctual and Dependable
- Scheduling Coordination
- Warehouse Management
- Customer Service
- Shipping procedures
- Stress Management
- Client Relations
- Attention to Detail
- Maintenance Planning
- Professionalism
- Professional Demeanor
- Customer Relations
- Time management abilities
- Reliability
Timeline
Logistics Team Member
Man With A Van
01.2022 - 03.2024
Front of House Server
Arbory Afloat
11.2021 - 12.2023
Front of House Assistant
Yarram Plaza Hot Bread
11.2018 - 07.2019
Dairy Farm Assistant
D & M Boddy
01.2017 - 12.2018
High School Diploma -
Chisholm Institute
High School Diploma -
Yarram Secondary College
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