Cameron Davey
Automated System (SCADA) Operator
Geelong
Summary
Hardworking production 2IC offering reliable experience supporting manufacturing needs. Successful working long hours in challenging environments, moving heavy supplies, keeping machines running and packaging shipments. Excellent history of working well with other team members and doing my part to make sure we achieve team goals.
Overview
11
11
years of professional experience
Work History
Automated System (SCADA) Operator
Newcold
Truganina, Victoria
03.2023 - Current
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Assisted technicians wherever possible to ensure a seamless & efficient repair process
- Documented faults, repeat issues and technical problems in an easy to read format
- Kept flawless communication with team leads and operational managers with explaining downtime issues to pass on required information to clients.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Afternoon Shift - Production 2IC
Calco Timber
10.2021 - Current
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Consistently hit 15-33% higher than daily production targets
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Monitored machinery to identify concerns, make corrections or report complex problems.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Troubleshot equipment to reduce service calls and downtime.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Customer Service Supervisor
Coles
06.2015 - 03.2022
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Set priorities and problem-solved workflow issues to maintain rapport with team members and managers.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Consistently had average scan rates 10-15% higher than all other team members causing fast and happy customer interactions.
- Actively supported service associates by quickly responding to questions and helped find appropriate solutions to issues.
- Monitored self-checkout systems and provided assistance or intervention where required including on the spot repairs.
- Worked closely with Service and Store Managers to solve problems and handle customer concerns.
Student Trainee
Lightmare Studios
01.2014 - 07.2014
- Abided by company's policies and procedures.
- Learned new materials, processes and programs quickly.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Learnt wide arrays of skills as required in a small time frame
- Offered technical support and troubleshot issues to enhance office productivity.
- Closely monitored procedures under direction of leadership to identify potential areas for improvement.
Education
Diploma - 3D Game Design
Swinburne University
Geelong 2017.02 - 2020.10
Certificate III - 3D Modeling And Animation
The Gordon
Geelong 2014.02 - 2014.10
High-school VCE - Psychology, Specialist Math's, English, Health & IT
Geelong High School
Geelong 2011.01 - 2016.10
Skills
Customer relations
Training and development
Staff management
Policies and procedures
Verbal and written communication
Machinery operation
Production deadline management
Critical Thinking
Additional Information
Availability:
- Able to work high amounts of hours due to high motivation and work ethic
- Energetic so able to start at any time and run long shifts.
- Have 1 and a half week holiday planned for easter and 2-3 week trip to America/Canada in the last Quarter of the year. However i can guarantee my reliability and work ethic will make up for those.
I am determined to further my career by taking initiative and learning new skills. Willing to work hard and pick up whatever is required
References
Professional References:
Jayson Culph - 0400 016 526
- Calco Afternoon Shift Supervisor/Manager
- Worked under for 1 year
- Trained me for 2IC position
Jenni Andrews - 0429 026 804
- Ex Coles Service Manager
- Worked under for 2 years
- Trained me and gave me confidence my supervisor role
Amanda Ryan - Work hours (5250 2183) After Hours (0408 316 401)
- Coles Customer Service Supervisor
- Skilled supervisor With years of experience
- Worked many hours under her supervision and training
Personal References:
James Ashley - 0450 724 698
- Youth Leader
- Known me since i was born basically
Nathan Davis - 0452 342 401
- Currently under Newcold employment, in training
- Mates since highschool
Liam Mahon - 0424 107 493
- Godfrey Hirst Australia - Textile Operator
- Mates since highscool
Timeline
Automated System (SCADA) Operator
Newcold
03.2023 - Current
Afternoon Shift - Production 2IC
Calco Timber
10.2021 - Current
Customer Service Supervisor
Coles
06.2015 - 03.2022
Student Trainee
Lightmare Studios
01.2014 - 07.2014
Diploma - 3D Game Design
Swinburne University
2017.02 - 2020.10
Certificate III - 3D Modeling And Animation
The Gordon
2014.02 - 2014.10
High-school VCE - Psychology, Specialist Math's, English, Health & IT
Geelong High School
2011.01 - 2016.10
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