Cameron Dean
Gold Coast,QLD
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Fleet Manager
Qld Luxury Car Rentals
Gold Coast , Queensland
09.2023 - Current
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated drive events and facilitated communication among multiple parties to enhance operational performance.
Valet Parking Supervisor
Point parking
Gold Coast , Queensland
11.2019 - 09.2023
- Collaborated with other departments within the organization on projects that involved valet services.
- Ensured valet staff adhered to company policies and procedures.
- Resolved customer complaints promptly and professionally while maintaining excellent customer relations.
- Developed strategies to maximize efficiency of the valet operation while minimizing costs associated with labor and materials.
- Managed VIP arrivals and departures with smooth and professional approach.
Customer Service Representative
Westin Bay shore Hotel
Canada, Vancouver
09.2017 - 09.2019
- Provided accurate information about products and services to customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
- Ensured payment was collected from customers before returning keys or releasing vehicles.
- Communicated regularly with management about any issue that could affect the level of service provided to customers.
Education
Bachelor of Arts - Acting
New York Film Academy
Gold Coast03-2017
Skills
- Customer service
- Logistics coordination
- Operational efficiency
- Performance management
- Communication skills
- Problem solving
- Time management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Leadership
- Organizational skills
- Attention to detail
- Vehicle inspection
- Team leadership
Timeline
Fleet Manager
Qld Luxury Car Rentals
09.2023 - Current
Valet Parking Supervisor
Point parking
11.2019 - 09.2023
Customer Service Representative
Westin Bay shore Hotel
09.2017 - 09.2019
Bachelor of Arts - Acting
New York Film Academy
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