Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cameron Desjardins

Canberra,ACT

Summary

Hardworking and reliable team member with strong ability in customer service. Offering problem-solving and interpersonal skills. Highly organized, proactive and punctual with a team-oriented mentality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Pinnacle People
09.2022 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Provided knowledgeable recommendations for local attractions, dining options, and transportation services.
  • Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
  • Reduced risks by maintaining clean and organised work environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Trained new staff members on proper customer service and hospitality policies.

Customer Service Team Member

KFC
05.2019 - 08.2022
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.

Education

Bachelor of Physiotherapy - Health Science

University of Canberra
Bruce, ACT
12.2025

High School Certificate -

Hawker College
Hawker, ACT
12.2021

Skills

  • Valid Driver's License
  • Dependability and Honesty
  • Communication and Interpersonal Skills
  • Customer Relationships
  • Problem-Solving
  • Efficiency and Time Management
  • Strong Working Relationships
  • Customer-Oriented

Certification

Responsible Service of Alcohol

Timeline

Hospitality Worker

Pinnacle People
09.2022 - Current

Customer Service Team Member

KFC
05.2019 - 08.2022

Bachelor of Physiotherapy - Health Science

University of Canberra

High School Certificate -

Hawker College

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Cameron Desjardins