Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality.
Management and strategic planning for a diverse team of 300 coordinators, representing different communities across the state.
Developed common frameworks and skill development plans to empower State, Multicultural, and First Nations PLO Coordinators in supporting individuals affected by domestic and family violence.
Secured formal endorsement of a comprehensive training schedule by preparing and presenting Executive communication. Successfully trained frontline personnel, leading to its integration into the mandatory training program, with substantial financial support.
Implemented effective communication strategies across distributed teams to drive seamless collaboration and obtain valuable feedback on operational goals, thereby boosting performance and fostering a culture committed to continuous improvement.
Provided strategic leadership at the Integrated Services Systems Oversight Committee (ISSOC) as part of the Whole of Government (WOG) integrated response.
Spearheaded the formation of three new High-Risk Teams (HRT) in response to Women’s Safety and Justice Taskforce facilitating collaboration among Inter-Agency, Government, and Non-Government organizations.
Developed collaborative relationships with governmental and non-governmental entities to enhance response processes within the High Risk Team.
Successfully oversaw the coordination and management of State High Risk Teams, maintaining adherence to established policies and procedures.
Streamlined operations and improved team performance in the role of Domestic and Family Violence Coordinator at the Brisbane Police Communication Centre.
Transformed team culture to support and value individual contributions, fostering a diverse and collaborative environment aligned with a shared strategic plan and comprehensive team operation plan.
Oversaw a diverse cross-functional team of fifteen individuals ranging from entry-level officers to senior personnel in different roles such as sworn officers, specialists, and administrators.
Managed and executed recruitment campaigns to hire specialist staff, driving the sourcing, recruiting, interviewing, and retention of highly skilled professionals.
Coordinated the training of new employees in safety protocols and operational procedures.
Organized engaging activities for a diverse range of participants within the community, prioritizing inclusivity and diversity in alignment with the QPP&D and QPS Strategic Plan.
Led the planning and operations cell coordinating over 500 staff for hotel quarantine within Brisbane during the peak of COVID.
Maintained optimal officer safety levels by prioritizing adherence to workplace safety protocols.
Prepared monthly status reports detailing accomplishments, issues or problems encountered during operations.
Conducted briefings, debriefings with subordinate commanders prior to, following missions.
Coordinated logistics support activities such as transportation, supply chain management, maintenance services and medical support.
Significantly contributed to the integration of several Queensland Police Service databases, consolidating policing information into one centralized system known as QPRIME. Performing various roles such as Business Analyst, Project Coordinator and Training and Development Coordinator.