Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Mitchell

Allawah,NSW

Summary

Proven track record in enhancing operational efficiency and passenger safety at Sydney Trains, showcasing strong problem-solving abilities and mechanical knowledge. Excelled in high-pressure situations, demonstrating exceptional decision-making and communication skills. Achieved significant improvements in punctuality and customer satisfaction, underscoring a commitment to professionalism and time management.

Overview

13
13
years of professional experience

Work History

Train Driver

Sydney Trains
12.2017 - Current
  • Handled emergency situations calmly and effectively while prioritizing passenger safety above all else.
  • Consistently met company performance targets for punctuality, safety, and customer satisfaction ratings.
  • Collaborated with maintenance teams to address mechanical issues, minimizing downtime and disruptions to service.
  • Communicated effectively with dispatchers and other team members, supporting seamless coordination of rail traffic across the network.
  • Stayed up-to-date on industry regulations, attending workshops and conferences to maintain current knowledge of best practices.
  • Maximized overall operational efficiency through effective time management and prioritization of tasks during each shift.
  • Operated trains according to established guidelines while adjusting speed based on weather conditions or other external factors that could impact safety.
  • Contributed to improved overall efficiency within the rail network through collaborative problem-solving efforts with colleagues from various departments.
  • Improved train punctuality by consistently adhering to schedules and promptly addressing any delays.
  • Efficiently managed train operations, ensuring timely arrivals and departures at all stations.
  • Ensured accurate record-keeping by diligently completing required documentation related to train operations, incidents, or delays.
  • Conferred with conductors and traffic control center personnel via radio phones to issue and receive information concerning stops, delays and oncoming trains.

Kitchen Hand

Google
06.2016 - 12.2017
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Kitchen Hand and Cook

Treasury Casino
06.2014 - 10.2015
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Customer Service

Amf Bowling Centers Inc
01.2012 - 12.2014
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.

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  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business.
  • Facilitated successful cross-departmental communication to ensure seamless coordination in resolving customer inquiries.
  • Balanced competing priorities effectively while consistently meeting deadlines in a fast-paced work environment.

Education

High School Diploma -

Balmoral State High School
Morningside, QLD

Skills

  • Safety awareness
  • Mechanical Knowledge
  • Passenger Assistance
  • Emergency Procedures
  • Problem-solving abilities
  • Excellent Communication
  • Organizational Skills
  • Effective Communication
  • Decision-Making
  • Self Motivation
  • Professionalism
  • Time management abilities

Timeline

Train Driver

Sydney Trains
12.2017 - Current

Kitchen Hand

Google
06.2016 - 12.2017

Kitchen Hand and Cook

Treasury Casino
06.2014 - 10.2015

Customer Service

Amf Bowling Centers Inc
01.2012 - 12.2014

High School Diploma -

Balmoral State High School
Cameron Mitchell