Cameron Mitris
South Morang,Australia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Events Coordinator
Monsalvat
01.2023 - Current
- Align events and functions with Monsalvat’s goals and vision
- Manage day-to-day operations and activities for an excellent customer experience
- Implement sales, administrative, contractual, finance, HR, production, and risk management systems
- Ensure timely invoicing procedures and conduct events with integrity and good governance
- Identify market segments, design channel management systems, and monitor seasonal patterns
- Develop monitoring and reporting systems and market intelligence and performance comparisons
- Personally manage client relationships, ensure high-quality customer service and establish key partnerships
- Assist in marketing, social media, and management of successful functions in a historic estate
- Coordinate venue hires from quoting to event planning and oversee client and contractor activity
- Manage a pool of casual events staff, including hiring, rostering, and training.
Restaurant Supervisor
Biggie Smalls
01.2022 - 01.2023
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience
- Boosted customer satisfaction and service delivery to strengthen customer loyalty
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Sales Consultant
With Vogue Interiors
01.2022 - 01.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Applied knowledge of the market and full range of innovative and unique products to meet customer needs, expanding the company's customer base
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Followed up with existing customers to provide additional support and address concerns
- Collaborating with suppliers for on-site demonstrations for the client.
Venue Supervisor/ Wait Staff/Bartender Supervisor
Farm Vigano Restaurant
01.2020 - 01.2022
- Supervised events to a high level of client satisfaction from start to finish - birthday events, christenings, weddings etc
- Managing front of house operations, securing booking reservations via phone, and in person
- High turnover of allocated seating times and events whilst maintaining positive guest satisfaction
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking
- Restored customer loyalty by resolving complaints with workers, activities or services rendered
- Maintained accurate notes of changes and requests for each event and ascertained allocation
- Assigned work to staff, set schedules, motivated strong performance in key areas and aiding in creating a positive work environment
- Worked flexible hours; nights, weekends, and holiday shifts.
Solutions Consultant
DIB Audio Visual
01.2019 - 01.2020
- Managing multiple client accounts at once; new and existing clientele, able to prioritize and respond to client tickets in an efficient and professional manner
- Supports project facilitation through efficient note taking, asking pointed questions, and assisting with follow up
- Identifying sales leads and key prospects
- AV Recommendations catering to client's requirements and desires
- Collaborating with suppliers for on-site demonstration for the client.
Sales Representative (Graduate Program)
Middendrorp Electric
01.2017 - 01.2019
- Building a strong and lasting rapport with contractors and key accounts
- Strengthening relationships between suppliers and end users
- Meeting continuous customer expectations in expediting lead time and ordering processes
- Increasing sales and GP margins for the branch
- Transforming low spend accounts from $500 a month to $5000 via customer value add.
Education
Hygienic Practices for Food Safety -
01.2022
RSA Certificate -
Melbourne, VIC01.2021
Hirebox International - Patrick Valtin Sales Success Optimiser Course Online -
01.2019
RMIT University - Bachelor of Business: International Business
Melbourne, VIC01.2016
Skills
- Team Building
- High levels of Communication
- Time Management
- Ability to meet team and personal goals
- Attention to detail
- Inclusive of cultural and gender differences
- Excellent phone manner
- Proficient in Microsoft Office programs Work, Outlook, Excel
References Available
True
Timeline
Events Coordinator
Monsalvat
01.2023 - Current
Restaurant Supervisor
Biggie Smalls
01.2022 - 01.2023
Sales Consultant
With Vogue Interiors
01.2022 - 01.2022
Venue Supervisor/ Wait Staff/Bartender Supervisor
Farm Vigano Restaurant
01.2020 - 01.2022
Solutions Consultant
DIB Audio Visual
01.2019 - 01.2020
Sales Representative (Graduate Program)
Middendrorp Electric
01.2017 - 01.2019
Hygienic Practices for Food Safety -
RSA Certificate -
Hirebox International - Patrick Valtin Sales Success Optimiser Course Online -
RMIT University - Bachelor of Business: International Business
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