Cameron Mortimer
Summary
Detailed plumber with extensive experience Planning and performing emergency repairs and preventative maintenance on plumbing systems. Recognised for maintaining 100% customer satisfaction ratings, comfortable working under pressure with minimal supervision. Certified Plumber with extensive knowledge of safety and regulatory compliance. National Manager successful coordinating processes and activities running parallel nationwide. Maintained equilibrium for efficiency across entire organization. Handle all departments and enforced organizational and industry standards to deliver quality and cost-efficient output. Recruit, train and develop staff and introduce new technologies and systems to enhance organizational productivity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
National Manager - Trades Service
SCIS Property Group
02.2023 - Current
- Streamlined operations for improved efficiency by conducting thorough process analysis and optimization.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Managed a team of 50+ employees, providing leadership and direction to achieve company goals.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and repeat business.
- Evaluated hiring, firing, and promotions requests.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback.
- Oversaw the ongoing training programs implemented by the business
Licensed Plumber/Handyman
SCIS Property Group
08.2021 - Current
- Complete general commercial maintenance (plumbing and handyman) for large government contracts
- Complete general and extensive facilities maintenance for QANTAS
- Completed annual servicing of TMV and backflow water valves for clientele and submit appropriate paperwork to the relevant governing bodies
- Complete and provide quotations for repairs for plumbing works that complied with the current standards (AS 3500)
- Complete risk assessments and Daily reports to service schedulers and management
- Efficiently installed and repaired toilets, water heaters, appliances and showers to maintain 100% customer satisfaction ratings.
Licensed Plumber/General Handyman
Cushman and Wakefield
11.2020 - 08.2021
- Complete general commercial maintenance for high clientele throughout Sydney
- Carry out and complete general handyman maintenance throughout Sydney
- Liaise with management and clientele to ensure works are completed in a safe and timely manner
- It should work orders and daily administration tasks are completed to a high standard and completed and provided to the relevant people
- Completed annual TMV and Back-flow for a large portfolio of clients
- Followed relevant codes, regulations and safety techniques
- Installed and replaced water heaters, drain pipes and water supply lines.
Licensed Plumber/First Response Technician
Programmed Facilities Maintenance
09.2019 - 11.2020
- Followed relevant codes, regulations and safety techniques
- Installed and replaced water heaters, drain pipes and water supply lines
- Carry out extensive plumbing maintenance throughout the domestic and international airport terminals
- First responder on site to assess the risk safety and work required for the task at hand, delegated works to the appropriate trades
- Completed annual TMV inspections.
Licensed Plumber/ Leading Hand
Sureplumb
01.2015 - 09.2019
- Consistently communicated with customers to provide recommendations on repairs and determine project estimation costs and project completion dates
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 100% customer satisfaction ratings
- Used schematic diagrams to plan work
- Maintained compliance with company standards to perform all maintenance activities
- Accurately read, understood, and carried out written instructions
- Maintained positive relationships with all customers.
Apprentice/ Journeyman
Vaughan Plumbing Services Pty Ltd
01.2014 - 01.2015
- Learned wide range of simple and complex techniques from leading hands
- Helped to install systems, components and construction materials into new and remodelled buildings
- Set up and broke down scaffolding, shoring and other support systems to meet project requirements
- Met production goals by maintaining cost effective levels of spare parts inventory
- Repaired and tested fire hydrants
- Followed standards and procedures to maintain safe work environment.
Apprentice Plumber
Boone and Willard
01.2010 - 01.2014
- Selected type and size of piping required for each project
- Maintained compliance with company standards to perform all maintenance activities
- Followed company procedures to maintain work environment in neat and orderly condition.
Education
WHS
Pinnacle Training
Sydney06.2023
Plumbing Contractor License
01.2017
Certificate IV in plumbing and draining services (drainer, gas fitter, plumber and roof plumber) Certificate and licensed in back flow and thermostatic mixing valves -
TAFE
01.2017
Master in Certificate 3 in Plumbing -
Plumbers Association Of NSW
01.2014
Higher School Certificate -
De La Salle College
10.2010
Skills
- Emergency response
- Plumbing
- Water and sewer pipe installation
- Great communication skills
- Supervisory experience
- Working shift work/nights
- Good multitasker
- Self-motivated
- Strong team player
- Valid NSW Licence
- Works well independently
- MS Office proficient
- Job order prioritization
- Strategic Planning
- Team Management
- Staff Training and Development
- Operations Management
- Resource Allocation
- Documentation And Reporting
- Staff Training
- Positive Attitude
- Team Collaboration
- Multitasking
- Problem-Solving
- Performance Management
Certification
Certificate IV in plumbing and drainage services (drainer, gas-fitter, plumber and roof plumber., Certificate 3 in plumbing, Certified and Accredited in backflow and TMV testing., WH&S White card, Elevated work platform, NV1 Clearance, Australian Federal Police Clearance, Australian Border Forced clearance, Confined space clearance, working at heights clearance, WHS accredited, Cert IV Business, building & Construction (Studying)
Timeline
National Manager - Trades Service
SCIS Property Group
02.2023 - Current
Licensed Plumber/Handyman
SCIS Property Group
08.2021 - Current
Licensed Plumber/General Handyman
Cushman and Wakefield
11.2020 - 08.2021
Licensed Plumber/First Response Technician
Programmed Facilities Maintenance
09.2019 - 11.2020
Licensed Plumber/ Leading Hand
Sureplumb
01.2015 - 09.2019
Apprentice/ Journeyman
Vaughan Plumbing Services Pty Ltd
01.2014 - 01.2015
Apprentice Plumber
Boone and Willard
01.2010 - 01.2014
WHS
Pinnacle Training
Plumbing Contractor License
Certificate IV in plumbing and draining services (drainer, gas fitter, plumber and roof plumber) Certificate and licensed in back flow and thermostatic mixing valves -
TAFE
Master in Certificate 3 in Plumbing -
Plumbers Association Of NSW
Higher School Certificate -
De La Salle College
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