Cameron Townsend
Hobart
Summary
Professional with a friendly, positive attitude and proven expertise in customer service from my role at McDonald's. Skilled in teamwork and problem-solving, I effectively trained staff to enhance service quality, leading to improved customer satisfaction. Adaptable and self-motivated, I thrive in fast-paced environments while contributing to team success.
Overview
4
4
years of professional experience
Work History
Platypus Shoes Senior Casual
Accent Group Ltd
11.2022 - Current
- Self-motivated, ensuring I meet goals that impact the performance of the store.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
McDonalds Crew Trainer
McDonald's
01.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Learnt important skills about food handling and customer needs.
Trainee Teacher
AFL SportsReady Traineeship
01.2024 - 12.2024
- Participated in ongoing professional development opportunities to stay current on best practices in education and enhance teaching skills.
- Contributed to the improvement of overall school sport performance by actively participating in faculty meetings and sharing ideas for positive change within the institution.
- Coached sport teams and supported HPE staff to ensure the sports department ran smoothly.
Education
Certificate IV - Sport Development
AFL SportsReady
12-2024
Certificate III - Retail
McDonalds
07-2024
Certificate II - Sport And Recreation
Elizabeth College
11-2023
Certificate I - Sport And Recreation
Elizabeth College
11-2022
Skills
- Friendly, positive can-do attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Trainee Teacher
AFL SportsReady Traineeship
01.2024 - 12.2024
Platypus Shoes Senior Casual
Accent Group Ltd
11.2022 - Current
McDonalds Crew Trainer
McDonald's
01.2021 - Current
Certificate IV - Sport Development
AFL SportsReady
Certificate III - Retail
McDonalds
Certificate II - Sport And Recreation
Elizabeth College
Certificate I - Sport And Recreation
Elizabeth College
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