Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Omni Group
11.2021 - Current
Reached out to potential customers via telephone, email, and in-person inquiries.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Represented company and promoted products at conferences and industry events.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Sales Account Manager
Veridia Australia
07.2018 - 11.2021
Created proposals for new and repeat customer business transactions.
Worked to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Developed a solution centric sales strategy based on research of consumer buying requirement and market conditions.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Internal Sales Representative
Artisan Food Equipment
03.2017 - 07.2018
Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
Added consumer purchase dates and updated address changes for current accounts in corporate database.
Developed working relationships with partners to merge and exchange consumer information and marketing data.
Researched and identified possible new accounts for sales development.
Customer Service Manager
Artisan Food Equipment
11.2014 - 03.2017
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Solution Sales
Sales Star
Remote
09.2020
High School Diploma -
Medowbank Education Trust
Oatlands, NSW
11.2014
Skills
Process Improvement
Enterprise Sales
Sales Expertise
Product and Service Sales
Market and Competitive Analysis
Cold Calling
Proposal Writing
Contract Negotiation Expertise
Verbal and Written Communication
Customer Acquisition
Prospect Targeting
Market Penetration
Timeline
Business Development Manager
Omni Group
11.2021 - Current
Sales Account Manager
Veridia Australia
07.2018 - 11.2021
Internal Sales Representative
Artisan Food Equipment
03.2017 - 07.2018
Customer Service Manager
Artisan Food Equipment
11.2014 - 03.2017
No Degree - Solution Sales
Sales Star
High School Diploma -
Medowbank Education Trust
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