Camila Barreto-macedo
KFC Robina Food Court
Gold Coast,QLD
2
Languages
1
Certification
2027
years of professional experience
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Work History
Shift Supervisor
- Supervised daily operations, ensuring team adherence to food safety and quality standards.
- Trained new staff on operational procedures, enhancing team efficiency and service delivery.
- Managed inventory levels, reducing waste through effective stock control practices.
- Coordinated shift schedules, optimizing workforce allocation for peak hours.
- Completed store opening and closing procedures and balanced tills.
- Implemented customer service protocols, improving guest satisfaction scores consistently.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Assistant Manager
- Assisted in training and onboarding new staff, enhancing team efficiency and service quality.
- Monitored daily inventory levels, ensuring optimal stock for food preparation and service operations.
- Implemented standard operating procedures to maintain consistency in food safety and hygiene practices.
- Collaborated with management to develop promotional strategies, increasing customer engagement during peak hours.
- Resolved customer complaints swiftly, improving overall satisfaction and loyalty within the food court environment.
- Coordinated staff scheduling to align workforce availability with busy periods, optimizing labor costs and service speed.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Team Member
- Prepared and assembled food items according to standardized recipes and safety protocols.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Provided exceptional customer service by answering questions and addressing concerns promptly.
- Operated kitchen equipment efficiently, following safety guidelines to minimize risks.
Disability Support Worker
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.
- Monitored and documented client progress and changes, ensuring timely communication with support teams.
- Provided emotional support and companionship, fostering positive relationships with clients and families.
Education
High School Diploma
Skills
Cash handling
Employee training
Workplace safety
Staff management
Staff motivation
Training and mentoring
Customer-oriented
Inventory management
Certification
- Certified brow technician and lash technician completed at cecilia cole academy
Languages
English
Full Professional
Portuguese
Elementary
Timeline
Shift Supervisor
KFC Robina Food Court
2024 - 08.2026Read More
Assistant Manager
KFC Robina Food Court
2022 - 2023Read More
Team Member
KFC Robina Food Court
2020 - 2022Read More
Disability Support Worker
Independant
2019 - 2020Read More
Miami High School
High School Diploma
Read More