Camila Klein Santos
Rose Bay,New South Wales
Summary
Experienced Dispensary Technician knowledgeable in all facets of pharmacy operations, products, medications, supplements, vitamins, eager to bring talent and expertise to the work place. Team-oriented and dedicated to collaboratively delivering exceptional customer service. I am conscientious and always willing to learn new skill
Overview
16
16
years of professional experience
Work History
Disability Support Worker
Elizabeth Radnai
Sydney, NSW
08.2022 - 05.2023
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
- Reported concerns to nurse supervisor to promote optimal care.
- Investigated elderly abuse or neglect cases and exercised protective actions when necessary.
- abuse or neglect cases and exercised protective actions when necessary.
- Planned and coordinated discharge from care facility to patient's home.
Dispensary Technician
Gaslight Pharmacy- Terry White
Sydney, NSW
10.2021 - 03.2023
- Solving customer problems in-person or over telephone by providing assistance with placing orders and managing changes on webster packs
- Working flexible hours; night, weekend, and holiday shifts
- Completing paperwork, recognizing discrepancies and promptly addressing for resolution
- Resolving problems, improved operations and providing exceptional service
- Maintaining proper drug storage procedures, registries, and records for controlled drugs
- Dispensing prescriptions for 120 webster customers and responding to patient questions regarding prescription, vitamins, supplements and medication-specific issues
- Implementing local procedures for schedule 4 and 8 drugs management
- Creating spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Pharmacy /Dispensary Assistant
Priceline
Lane Cove, NSW
12.2020 - 10.2021
- Welcoming customers to pharmacy and answered questions relating to prescriptions, over-the-counter products, skin care and supplementation
- Keeping work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
- Assisting /recommending appropriate skin or make up products to meet customer's individual needs
- Restocking supplies, arranging displays and catalogue merchandise
- Handling inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products
- Completing cash register transactions by handling credit and cash payments using pharmacy system
- Establishing and maintaining patient profiles, updating memberships database with current information
- Locating and processing prescriptions to customers monitored by pharmacists
- Communicating with patients to collect information about prescriptions and medical conditions and arranging consultations with pharmacists
- Locating and measuring medications accordly to prescriptions information, making modifications as instructed by pharmacists
- Monitoring inventory levels to inform pharmacists of shortages and facilitate resupply.
Pharmacy/Dispensary Assistant
Priceline
Potts Point, NSW
01.2020 - 02.2021
- Assisting pharmacist by filling prescriptions for 200 customers daily, responding to patient questions regarding prescription and medication-specific issues
- Generating prescription labels using fred dispense, verifying accuracy of patient and medication information
- Monitoring ordering of ethicals stock to maintain streamlined inventory and low overhead
- Cultivating productive and positive relationships with customers built on loyalty and service.
Pharmacist Assistant/ Technician
Noel D'Souza Chemist
Sydney, NSW
08.2017 - 07.2019
- Receiving prescription drug orders, compile and pack prescription drugs for clients
- Responsible for stock rotation, control and banking
- Assisting customers, answering calls and attending to medical representatives
- Liaise with other pharmacies to eliminate issues related to product expiration
- Ordering medicines daily to ensure compliance with demands and needs
- Generating prescription labels using fred dispense, verifying accuracy of patient and medication information
- Assisting pharmacist clear problematic prescriptions and address customer questions to keep pharmacy.
Pharmacist Assistant
Royal Randwick Amcal Pharmacy
Randwick, NSW
08.2016 - 05.2017
- Using computer systems to generate stock lists and labels
- Receive and submittited scripts requests from customers and nursing homes to the pharmacist
- Ensuring that all medications and stock are in date
- Pre-pack, assemble and label medications
- Answering multiline phone system and processed a high volume of orders
- Equipped and organized facility to comply with company strategy for online and offline quality controls
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
Production Assistant
Jetts Alexandria
Alexandria, NSW
01.2014 - 07.2016
- Stocktaked of raw materials, fabrics and accessories
- Ensured mass grading scales are correct for production
- Updated data for new samples and track status
- Present new samples to buyers and confirm bulk orders
- Created reports and documents and submitted production paperwork
- Conferred daily with managers, sales teams to revise plans and achieve demanding targets
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
Administrative Coordinator
E-MIdia Communications PTY
Sao Paulo, SP
01.2010 - 12.2013
- Provided office services by implementing administrative systems, procedures, and policies; monitoring administrative projects
- Prepared detailed documents and reports in adherence administrative processes
- Managed supervisor itineraries, appointments and streamline scheduled procedures
- Made travel arrangements for staff members
- Optimized organizational system for payment collections, AP/AR, deposits and recordkeeping
- Recruited, hired, trained and supervised staff and implemented mentoring program that offered positive employee engagement
- Managed costs, billing and resolved financial discrepancies effectively through organizational management of account information using excell software.
Outside Sales Representative
Merck Healthcare Pty Ltd
Sao Paulo, SP
10.2007 - 12.2009
- Collaborated with vendor representatives and customers to set up optimal delivery schedules
- Visited customer locations to evaluate requirements, demonstrated offerings and proposed strategic solutions for diverse needs
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Established fair pricing structures and finalized contracts to complete purchase agreements
- Managed territory budget to support development of regional and territory leads
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Resolved problems, improved operations and provided exceptional service.
Education
S2 S3: Pharmacy & Pharmacist Only Medicines -
Pharmacy Guild Certificates USP
01.2020
Fashion Design And Technology -
TAFE
02.2018
IELTS Academic -
The University of Queensland
09.2016
General English -
Sydney College of English
12.2014
Business -
Metropolitan United University
01.2008
Skills
Empathetic; Hard work; Attention to details; Self management; Caring; Reliable;
Custom
- Portuguese (native)
- English
- Spanish
- Italian
Timeline
Disability Support Worker
Elizabeth Radnai
08.2022 - 05.2023
Dispensary Technician
Gaslight Pharmacy- Terry White
10.2021 - 03.2023
Pharmacy /Dispensary Assistant
Priceline
12.2020 - 10.2021
Pharmacy/Dispensary Assistant
Priceline
01.2020 - 02.2021
Pharmacist Assistant/ Technician
Noel D'Souza Chemist
08.2017 - 07.2019
Pharmacist Assistant
Royal Randwick Amcal Pharmacy
08.2016 - 05.2017
Production Assistant
Jetts Alexandria
01.2014 - 07.2016
Administrative Coordinator
E-MIdia Communications PTY
01.2010 - 12.2013
Outside Sales Representative
Merck Healthcare Pty Ltd
10.2007 - 12.2009
S2 S3: Pharmacy & Pharmacist Only Medicines -
Pharmacy Guild Certificates USP
Fashion Design And Technology -
TAFE
IELTS Academic -
The University of Queensland
General English -
Sydney College of English
Business -
Metropolitan United University
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