Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

CAMILA MENEZES

Sydney,NSW

Summary

Experienced Business Analyst with over 8 years of expertise in leading large-scale enterprise projects and delivering innovative solutions in Agile environments. Skilled in agile methodologies, stakeholder management, and roadmap development. Proficient in utilizing advanced business analysis tools such as Jira and Confluence, with impeccable attention to detail and exceptional communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Product Owner

ICTS Global do Brasil
09.2022 - 09.2023
  • Launched three new business-to-business digital products within one year, managing the product lifecycle from conception to post-launch evaluation
  • Conducted market research with over 100 customers, both active and prospective, to define the product strategy for the company
  • Worked closely with a set of stakeholders across product, sales, marketing, and operations to analyze product metrics and align the product roadmap

Product Owner

Serasa Experian
08.2021 - 08.2022
  • Enhanced the user stories refinement, resulting in the optimization of sprint deliveries, and provided guidance and direction for the development team
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.

Product Owner

Wolters Kluwer Prosoft
07.2019 - 07.2021
  • Implemented an automation solution in complex software, eliminating a repetitive process for the user
  • Led two agile teams, facilitating Scrum ceremonies such as daily Scrum, sprint planning, review, and retrospective, thereby enhancing deliveries in terms of quality and velocity
  • Conducted constant user research to identify and build features and functionalities as needed, ensuring continuous improvement and innovation

Business Analyst

Wolters Kluwer Prosoft
07.2014 - 06.2019
  • Reduced the software bug rate to 0, showcasing strong problem-solving skills and enhancing software quality;
  • Elaborated support materials for users, contributing to reducing the number of open tickets in technical support;
  • Conducted training for more than 50 new technical support team members and delivered product presentations to over 300 prospective customers at trade shows

Education

Diploma - Cyber Security

ACBI Australian College of Business Intelligence
Sydney, NSW
04-2026

Postgraduate Degree - Software Quality Engineering

SENAC

Postgraduate Degree - Project Management

SENAC

Bachelor's Degree - Business Management

FATEC

Skills

  • Problem solving
  • Product Management
  • User stories
  • User research

Certification

  • Professional Scrum Product Owner - PSPO I, Scrum.org
  • Scrum Foundation Professional Certificate - SFPC, CertiProf

Languages

Portuguese
English

Timeline

Product Owner

ICTS Global do Brasil
09.2022 - 09.2023

Product Owner

Serasa Experian
08.2021 - 08.2022

Product Owner

Wolters Kluwer Prosoft
07.2019 - 07.2021

Business Analyst

Wolters Kluwer Prosoft
07.2014 - 06.2019

Postgraduate Degree - Software Quality Engineering

SENAC

Postgraduate Degree - Project Management

SENAC

Bachelor's Degree - Business Management

FATEC
  • Professional Scrum Product Owner - PSPO I, Scrum.org
  • Scrum Foundation Professional Certificate - SFPC, CertiProf

Diploma - Cyber Security

ACBI Australian College of Business Intelligence
CAMILA MENEZES