Camila Quintero
Biggera Waters
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Assistance
Alcaldia Municipal
05.2017 - 12.2022
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Worked in various areas of the company, gaining experience in different processes and progressing from simple tasks to more complex ones
Virtual Volunteer Team Coordinator
AMERICA SOLIDARIA
03.2022 - 09.2022
- Built strong relationships with customers through positive attitude and attentive response.
- I provide virtual support to Venezuelan migrant families, Colombian-Venezuelan families, and returned Colombians who are in vulnerable situations.
- I offer information, counseling, and guidance related to the objectives and action lines of the Naguará Región project
Education
Bachelor of Business Administration -
UNIVERSIDAD FRANCISCO DE PAULA SANTANDER
English -
GREENWICH
Gold Coast, QLDShort Course -
Customer Service And Support
COLOMBIA06.2020
Skills
- Completing tasks efficiently within allocated time frames
- Maintaining a positive and cooperative attitude
- Having a professional and responsible demeanor
- Friendly, Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Reliability and punctuality
- Professional Appear
- Ability to adapt to changes in policies, systems, and processes, as well as to different customer expectations
Languages
Spanish
Native or Bilingual
English
Professional Working
Personal Information
- Date of Birth: 12/11/89
- Nationality: Colombian
- Visa Status: Student visa (Expire 02/10/25)
References
- NATALIA CASTRILLON, Friend 434 276 695
Timeline
Virtual Volunteer Team Coordinator
AMERICA SOLIDARIA
03.2022 - 09.2022
Customer Service Assistance
Alcaldia Municipal
05.2017 - 12.2022
Bachelor of Business Administration -
UNIVERSIDAD FRANCISCO DE PAULA SANTANDER
English -
GREENWICH
Short Course -
Customer Service And Support
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