Camila Rincon
Adelaide,South Australia
Summary
Experience Disability Support Worker. Well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals, and assisting with personal mobility. Offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families. Certificated on individual support and part time student of psychological science degree, I gather the knowledge to promote wellness throughout companionship and guidance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Support Your Way
Adelaide, South Australia
03.2023 - Current
- Advised on policy development and assisted in community program implementation.
- Provided information to access financial assistance, legal aid or housing.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Collaborated with community workers to implement exciting social activity programs within facility.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Provided emotional support to individuals with physical or mental disabilities.
Support Worker
Lifestyle Plus
Adelaide, South Australia
03.2023 - 09.2024
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Improved internal processes to increase customer response times and employee productivity.
- Created weekly schedules for team members and enforced timely shift start and end times.
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
Operations Manager
Hark! Coffee Roasters
Adelaide, South Australia
03.2022 - 03.2023
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Planned delivery routing, team workflows and promotional initiatives.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Monitored employee performance and corrected errors impacting service, safety and profits.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Support Worker- Volunteer
Lutheran Care
Adelaide, SA
06.2022 - 01.2023
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Created opportunities for residents to build and exercise coping skills for common triggers and situations.
- Completed bed, welfare and security checks on residents.
Administrative Assistant
Label Power
Brisbane, QLD
09.2021 - 03.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Scheduled appointments, meetings and events for management staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Babysitter
Independent
Brisbane, QLD
06.2018 - 09.2020
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Read stories and played alphabet games to promote early literacy.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Responsibly watched children while parents were out.
- Organized creative activities to develop children's physical, emotional and social growth.
- Administered one-on-one care to meet physical, emotional, social and intellectual needs of children.
Special Needs Child Caregiver
Private
Brisbane, QLD
01.2017 - 06.2018
- Engaged clients in age-appropriate activities and playing games.
- Assisted clients with personal hygiene, bathing, grooming and dressing.
- Transported clients to and from planned activities.
- Promoted language development skills through reading and storytelling.
- Redirected poor behavior using positive reinforcement.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
Education
Diploma - Counselling
Australian Institute of Professional Counsellors
Adelaide, SA06-2025
Bachelor of Science - Psychological Science
University of Adelaide
Adelaide12.2024
Certificate III - Support Worker
Australian College of Community Services And Care
Online01.2024
Advance Diploma - Human Resources
Queensland International Institute
Brisbane06.2018
Skills
- Mood Disorders Knowledge
- Disability Services
- Client Needs Assessment
- Violence Prevention
- Emergency Response Training
- Women's Issues
- Patient-Centered Care
- Behavioral Therapy
- ADHD/ADD Specialist
- Conflict Management
- Technical Support Understanding
- Work Planning and Prioritization
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- HLTAID011 - FIRST AID & CPR
- WORKING WITH CHILDREN CHECK
- NATIONAL POLICE CHECK
- MANUAL HANDLING
- NDIS WORKER CHECK
- FULL DRIVERS LICENSE
- OWN CAR
- IMMUNISATION RECORD: THIRD VACCINATION COVID-19 - INFLUENZA
Volunteering
- Events and conference Volunteer at HeartKids Fundraising, Brisbane QLD 2017
- Age Care Visitor at Lutheran Care, Adelaide SA 2022
References
- Luisa Linares: (Team Coordinator at Flourish Australia) Ph 0403927764
- Norma Consuelo ( Customer experience associated) ph: 0423457010
- Carolyn Koch ( Team Leader Community Visitors Scheme ) 0419866385
Timeline
Disability Support Worker
Support Your Way
03.2023 - Current
Support Worker
Lifestyle Plus
03.2023 - 09.2024
Support Worker- Volunteer
Lutheran Care
06.2022 - 01.2023
Operations Manager
Hark! Coffee Roasters
03.2022 - 03.2023
Administrative Assistant
Label Power
09.2021 - 03.2022
Babysitter
Independent
06.2018 - 09.2020
Special Needs Child Caregiver
Private
01.2017 - 06.2018
Bachelor of Science - Psychological Science
University of Adelaide
Certificate III - Support Worker
Australian College of Community Services And Care
Advance Diploma - Human Resources
Queensland International Institute
Diploma - Counselling
Australian Institute of Professional Counsellors
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