Camila Vial
Sydney
Summary
I can proudly say that I’ve been working with the Schnitz family for over eight years now and I have enjoyed every step of this journey. In saying this, I feel ready to take a new step in my career.
I’m looking forward to new challenges and opportunities to continue growing, where I can use my knowledge and leadership skills to help the company grow and succeed. Ensuring an excellent customer experience in each store, always keeping in mind the values I have learnt at Schnitz over the years.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Schnitz
01.2022 - Current
- Managed daily operations to ensure smooth functioning of the venue.
- Establish, maintain and monitor quality customer service practices.
- Lead and manage an effective Team
- Hiring, training and mentoring new staff members.
- Rostering
- Help to manage financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Effectively manage COGs
- Promote and maintain a safety culture and maintain safe food practices
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
Team Leader
Schnitz
10.2016 - 12.2021
- Leading the Team in a positive way.
- Working under pressure.
- Handling money
- Use of POS
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Holistic Medicine - Chinese Medicine
P. Valdivia University
ChileSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Self motivation
- Leadership
Certification
RSA Holder
Food Safety Supervisor Certificate
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Store Manager
Schnitz
01.2022 - Current
Team Leader
Schnitz
10.2016 - 12.2021
Holistic Medicine - Chinese Medicine
P. Valdivia University
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