Camilla Jones
Sydney,NSW
Summary
Meticulous and knowledgeable Compliance Manager with a 10-year record of success in policy development, program management, risk mitigation and operational planning. Proficient in maintaining regulatory compliance and correcting systemic issues in collaboration with business managers. Team-focused, consistent and diplomatic with a focus on building strategic alliances and enhancing company standing.
Overview
9
9
years of professional experience
Work History
Senior Risk and Compliance Manager
TAL
Sydney, NSW
01.2021 - Current
- Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
- Monitored changes in relevant legislation and adjusted operations accordingly.
- Provided guidance on complex regulatory issues to senior management and other departments.
- Created reports outlining compliance activities for executive leadership review.
- Developed risk assessments to evaluate potential impact of new initiatives or processes.
- Maintained detailed records of all compliance related activities.
- Performed research on current industry trends and developments in order to remain up-to-date on best practices.
- Investigated complaints from customers regarding violations of company policy or applicable law and regulation.
Senior Manager Risk and Compliance
Westpac Group
Sydney
08.2017 - 12.2020
- Used data and analytics to diagnose trends and link to business performance outcomes.
- Provided operational updates to executive team to mitigate areas of concern.
- Worked cross-functionally with marketing, sales and finance departments.
Compliance Manager
Zurich Financial Services
Sydney, NSW
10.2014 - 07.2017
- Contributed to large-scale risk assessment initiatives and promoted improved business procedures and controls.
- Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
- Executed successful compliance monitoring and risk assessment programs.
- Reviewed customer issues, company processes and other operational areas to check compliance.
Education
Bachelor of Business - Finance
University of Western Sydney
Sydney, NSW12-2011
Skills
- Risk Analysis
- Regulatory Compliance Oversight
- Document Reviews
- Risk Reviews
- Quality Controls
- Conducting Investigations
- Project Management
- Analytical Thinking
- Staff Training
- SOP Writing
- Incident Response
Languages
Italian
Professional
Spanish
Limited
References
References available upon request.
Timeline
Senior Risk and Compliance Manager
TAL
01.2021 - Current
Senior Manager Risk and Compliance
Westpac Group
08.2017 - 12.2020
Compliance Manager
Zurich Financial Services
10.2014 - 07.2017
Bachelor of Business - Finance
University of Western Sydney
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