Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Camille Letzter

Yeronga,QLD

Summary

Experienced waitress with 24 years in the industry, strong communication skills, and a proven track record of pleasing customers. Dedicated to providing exceptional service and creating a memorable dining experience for every guest. Culinary journey began in Paris in 1999, working in Michelin-starred restaurants and gaining valuable experience. Soon after I immigrated to Australia with my family to continue pursuing my passion for culinary excellence.

Overview

25
25
years of professional experience

Work History

Senior Waitress

La Cache a Vin
02.2021 - Current
  • Contributed to increased revenue by upselling menu items and promoting daily specials effectively.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Owner/ Operator

Ma Petite Cuisine
05.2017 - 01.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Senior Section Waiteress

Il Centro Restaurant
10.2014 - 01.2018
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waitress

Moda Restaurant
07.2012 - 10.2014
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Waitress

Urbane / The Euro restaurant
10.2010 - 07.2012
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Waitress

Aria Brisbane restaurant
06.2008 - 10.2010
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Waitress

The Lab Bar & Restaurant
03.2006 - 01.2008
  • Maintained regular and consistent attendance and punctuality.
  • Cultivated a welcoming atmosphere through friendly demeanor and prompt assistance, resulting in positive guest feedback.

Waitress

Restaurant au Bœuf Mode Strasbourg
03.2003 - 09.2006
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Waitress/Pastry service

Patisserie Thierry Mulhaupt
06.2002 - 09.2003
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

Waitress

Le Céladon - 1* Michelin
09.2001 - 09.2002
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.

Apprentice chef

Le Chiberta - 1* Michelin
09.2000 - 09.2001
  • Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
  • Maintained well-organized mise en place to keep work consistent.
  • Acquired knowledge of diverse cooking methods including grilling, baking, frying, sautéing and steaming to produce high-quality dishes efficiently.
  • Continuously expanded culinary knowledge by staying informed of the latest trends in food preparation and presentation.

Apprentice chef

Hélène Darroze - 1* Michelin
09.1999 - 09.2000
  • Displayed strong attention to detail by consistently plating dishes according to established specifications in an aesthetically pleasing manner.
  • Developed strong knife skills through regular practice under the guidance of experienced chefs.
  • Learned several different procedures of food preparation.

Education

Bachelor of Hospitality - Hospitality

UTEC
Brevet De Technicien Supérieur
06.1999

Diploma - CAP & BEP (Dual Degree) - Culinary (Chef)

UTEC
Paris
06.1999

High School Diploma -

Baccalauréat L
Lycée Les Feuillants Poitiers
06.1997

Skills

  • Strong multitasking
  • Customer service focus
  • Safe Food Handling
  • Guest Relations
  • Menu Memorization
  • POS System Operation
  • Allergy awareness

Languages

French
Native or Bilingual
English
Native or Bilingual

References

Francois Le Saveant, Moda Restaurant, 0409550861

Timeline

Senior Waitress

La Cache a Vin
02.2021 - Current

Owner/ Operator

Ma Petite Cuisine
05.2017 - 01.2023

Senior Section Waiteress

Il Centro Restaurant
10.2014 - 01.2018

Waitress

Moda Restaurant
07.2012 - 10.2014

Waitress

Urbane / The Euro restaurant
10.2010 - 07.2012

Waitress

Aria Brisbane restaurant
06.2008 - 10.2010

Waitress

The Lab Bar & Restaurant
03.2006 - 01.2008

Waitress

Restaurant au Bœuf Mode Strasbourg
03.2003 - 09.2006

Waitress/Pastry service

Patisserie Thierry Mulhaupt
06.2002 - 09.2003

Waitress

Le Céladon - 1* Michelin
09.2001 - 09.2002

Apprentice chef

Le Chiberta - 1* Michelin
09.2000 - 09.2001

Apprentice chef

Hélène Darroze - 1* Michelin
09.1999 - 09.2000

Bachelor of Hospitality - Hospitality

UTEC

Diploma - CAP & BEP (Dual Degree) - Culinary (Chef)

UTEC

High School Diploma -

Baccalauréat L

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