Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hobbies and Interests
Generic

Camille Sangwin

Whittlesea

Summary

Dynamic and dedicated professional with a Bachelor of Social Science and a strong commitment to the Family Violence sector, seeking to build a meaningful career in this impactful field. A passion for mental health drives ongoing education, currently pursuing a Graduate Certificate in Mental Health to enhance skills and knowledge. Previous experience as an Administration Officer, combined with over 10 years of customer service and management expertise in the hospitality industry, provides a unique blend of interpersonal and organizational abilities. Eager to leverage this diverse background to contribute effectively to initiatives that support individuals and families facing challenges.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Family Violence Accommodation Register Coordinator

Safe Steps
08.2025 - Current

This position is a 3 month secondment.

• Manage the Family Violence Accommodation Register, ensuring all referrals to family violence refuge places across Victoria are updated in the FVAR portal and prioritized and aligned with the Victorian Refuge Eligibility and Prioritization Framework.

• Coordinate all internal and external referrals to refuges.

• Provide internal consultancy advice on refuge referrals, refuge requirements, risk assessments related to refuge referrals and safety plans for clients as required.

FSP Coordinator

Safe Steps
03.2024 - Current


  • Ensure timely coordination and fulfilment of Flexible Support Packages for victim survivors of family violence
  • Development of work practices and procedures including practice guides and training materials
  • Provide advice on program issues and development
  • Maintaining the FSP portal and SHIP records, and preparing expenditure for acquittals
  • Training to all relevant staff on the FSP brokerage program


Family Violence Accommodation Register Coordinator

Safe Steps
08.2025 - 11.2025

Case Manager – FSP

Safe Steps
03.2023 - 03.2024

Crisis Response Support Worker – FSP

Safe Steps
08.2021 - 03.2023

Administration Assistant

Elevate Lifting and Rigging
04.2015 - 08.2021


  • Weekly Payroll for 3 companies
  • Reconciliation of bank accounts & credit cards
  • Accounts Payable & Receivable
  • Debt collection
  • Answering phone traffic

Hotel Management

ALH Group
06.2004 - 04.2005

I worked many different aspects of hotel management. I began with ALH Group as a gaming assistant and worked my way through positions including gaming manager, duty manager, administration assistant and 2IC.


Key responsibilities

  • Opening and Closing hotel
  • Balancing tills and Banking
  • Supervision of staff
  • Staff Rostering
  • Weekly stocktake
  • Liaising with Security companies
  • Administration
  • Data Entry

Education

Graduate Certificate - Mental Health

Latrobe University
06-2026

Bachelor of Social Science - undefined

Swinburne
02.2021

Skills

  • Proficient in Microsoft Suite
  • Proficient in MYOB
  • Quick learner
  • Collaborative team member
  • Leadership abilities
  • Problem-solving skills
  • Empathetic approach
  • Dedicated professional

Certification

MARAM Comprehensive Risk and Assessment Management

Timeline

Family Violence Accommodation Register Coordinator

Safe Steps
08.2025 - Current

Family Violence Accommodation Register Coordinator

Safe Steps
08.2025 - 11.2025

FSP Coordinator

Safe Steps
03.2024 - Current

Case Manager – FSP

Safe Steps
03.2023 - 03.2024

Crisis Response Support Worker – FSP

Safe Steps
08.2021 - 03.2023

Administration Assistant

Elevate Lifting and Rigging
04.2015 - 08.2021

Hotel Management

ALH Group
06.2004 - 04.2005

Bachelor of Social Science - undefined

Swinburne

Graduate Certificate - Mental Health

Latrobe University

Hobbies and Interests

Spending time with my husband and 2 children, taking my Golden Retriever for walks & watching sports

Camille Sangwin