Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camilo Rodriguez Baron

Sydney,NSW

Summary

Results-oriented business and sales Engineer with a master's in business administration and over 5 years of experience equipped to revitalize sales operations, align procedures to maximize profits, client acquisition, identification of new business opportunities and general management in software field. Successful at improving sales procedures to streamline and strengthen processes, and P&L management. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Stirlings Performance Steel
09.2023 - Current
  • Guide customers in design of projects considering proper materials and size to use.
  • System optimization evaluating gross profit after projects design.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Used CRM software to maintain detailed contact logs and account records.
  • Manages over 20-30 customer per day, evaluating, presenting quotes and proceeding with orders.
  • Develop quotes and designs for specific parts of big projects like New Sydney Hospital.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Generated new leads through networking and attending industry events.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Operation Manager

Anytime Fitness
03.2023 - 09.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Increased profit by streamlining operations.

Software Engineer

Imperio Foods
08.2017 - 11.2022
  • Manage all group software that connects internal sub-companies.
  • Updated old code bases to modern development standards, improving functionality.
  • Integrated third-party tools and components into applications like payment systems.
  • Collaborated with clients to define solution requirements.
  • Analyzed data to coordinate installation of new systems or modification of existing systems.
  • Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
  • Used metrics to monitor application and infrastructure performance.

Retail Manager

Dimeo Cleaning Services
06.2015 - 07.2017
  • Looking for new customers and presents proposals
  • Quoting services and negotiate with customers
  • Managed over 15 employees per day
  • Create security protocols for employees
  • Contract employees according to service contracted
  • Following of invoices payment with customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
  • Trained and developed new employees for ease of transition into team

PBX Presales Engineer

Panasonic of Colombia
08.2014 - 03.2015
  • Design of solutions of unify telecommunications for companies
  • Seminar of PBX implementation and configuration for external suppliers
  • Costumer service of final network design (software and Hardware).

Telecommunication Researcher

Santo Tomas University
11.2012 - 12.2013
  • Generation and Implementation of new projects in Santo Tomas University
  • Implementation of half of the mock-up of telecommunication service provider of Santo Tomas University, more precisely in the IMS core, IPTV service and the interconnection of the university with the Advance Networks Knowledge Laboratory (ANKLA).

Education

MBA - Business Administration And Management

Torrens University
Sydney, NSW
2020

Advance Diploma of business administration -

Strathfield College
Sydney, NSW
2018

Diploma of business administration -

Strathfield College
Sydney, NSW
2017

English - English

Embassy English Institute
Sydney, NSW
2016

Bachelor of Telecommunication Engineering -

Santo Tomas University
Colombia
2014

Skills

  • Cost Estimations
  • Solution Recommendations
  • Advanced SAP Knowledge
  • Technical Documentation
  • Software Applications
  • Database Programming
  • Business Development and Planning
  • Sales Expertise
  • Staff Management
  • Product and Service Sales
  • Client’s engagement
  • Market and Competitive Analysis
  • Sales Territory Growth

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Stirlings Performance Steel
09.2023 - Current

Operation Manager

Anytime Fitness
03.2023 - 09.2023

Software Engineer

Imperio Foods
08.2017 - 11.2022

Retail Manager

Dimeo Cleaning Services
06.2015 - 07.2017

PBX Presales Engineer

Panasonic of Colombia
08.2014 - 03.2015

Telecommunication Researcher

Santo Tomas University
11.2012 - 12.2013

MBA - Business Administration And Management

Torrens University

Advance Diploma of business administration -

Strathfield College

Diploma of business administration -

Strathfield College

English - English

Embassy English Institute

Bachelor of Telecommunication Engineering -

Santo Tomas University

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Camilo Rodriguez Baron