Campbell Darby
St Kilda,Australia
Summary
Current university student studying Politics, Philosophy, and Economics at Monash University, with 5 years of customer relations and sales management experience in hospitality. Skilled in improving menu offerings, customer experience, and training procedures to increase revenue and guest satisfaction. Experienced photographer specializing in brand imagery. Knowledgeable bartender with expertise in mixology, bar management, and POS systems. Proven leadership in bar operations, event planning, inventory management, and team coordination. Committed to customer service excellence and operational efficiency.
Proactive and adaptable professional with strong organizational, communication, and problem-solving skills. Excels in fast-paced environments, managing multiple tasks and projects while optimizing processes and supporting team goals. Experienced in project management, process improvement, and financial analysis, driving success and efficiency. Passionate about contributing to team success and advancing organizational objectives.
Tech-savvy with hands-on experience in emerging technologies, skilled in enhancing systems and productivity. Experienced supervisor, adept at leading teams, driving performance, and fostering collaboration to meet company goals. Recognized for creative problem-solving, attention to detail, and exceptional leadership in hospitality and operational management.
Overview
5
5
years of professional experience
Work History
Head Bartender and Supervisor
Lord Lygon
10.2024 - Current
- Company Overview: Lord Lygon is a wine bar focusing on intimate guests experience in a stunningly designed space, with exceptional food, drinks and service
- Managed the creation of a new cocktail menu to attract new customers and retain more customers
- Managed the development of new procedures and processes across the venue to ensure the efficient and effective operation of all day-to-day tasks
- Managed staff training in association with my managers to ensure the implementation of the new procedures
- Engaged with guests and made memorable experiences with every visit to Lord Lygon
- Worked with my managers to increase the number of guests attending the venue each day
- Helped Increase the number of covers within a 2-month period
- Increased cocktail sales by more than 40% through the development of a refined and exciting cocktail list
- Improved procedures throughout the venue to ensure the venue remained clean and ran efficiently
- Lord Lygon is a wine bar focusing on intimate guests experience in a stunningly designed space, with exceptional food, drinks and service
Photographer
Campbell Darby Photography
01.2020 - Current
- Company Overview: Campbell Darby Photography is a brand photography company focusing on crating unique and powerful imagery that tells your brand story
- Managing Customer journey and client relations from first contact to lifetime customer
- Shooting, editing and delivery all required media for clients
- Managing post shoot questions and queries and ensuring all deliverable meet exceptions and exceed them
- Managed multiple retainer clients ensuring consistent styles across all work for each client
- Grew client base from scratch
- Encaged with marketing process to ensure the company could be found
- Shot photos for Agencies and individual corporate clients
- Shot for shopping centres, dental companies and major events
- Campbell Darby Photography is a brand photography company focusing on crating unique and powerful imagery that tells your brand story
- My Portfolio of work can be found here: www.campbelldarby.photography
Senior Bartender
Eclat
08.2023 - 09.2024
- Company Overview: Eclat is a private members workspace, infused with hospitality
- Focusing on exceptional personally tailored workplaces for small teams
- Managed regular, medium sized events of up to 200 guests
- Managed staff and ensured all tasks were completed successfully and to required standards
- This included cleaning, guest interaction and all service standards
- Bartended for a numbered of branded events, for both brand launch parties and co-branded events between suppliers and Eclat
- Ensuring that the client brands where well always represented and shown in their best light
- Eclat is a private members workspace, infused with hospitality
- Focusing on exceptional personally tailored workplaces for small teams
Hospitality Supervisor
The Cricketers
11.2020 - 12.2022
- Company Overview: The Cricketers was a local pub located in Port Melbourne catering to great customer experiences and strong community building
- I managed customer experience to ensure that all customers felt welcomed and had a memorable experience
- I trained staff on bar operation procedures ensuring quality standards where upheld and matched across staff on shifts
- I managed inventory to ensure the bar was always stocked with the necessary supplies
- I also managed cash up procedures ensuring that all cash was accounted for and the days financials where recorded and understood for analysis
- The Cricketers was a local pub located in Port Melbourne catering to great customer experiences and strong community building
Education
Double Degree - Marketing and Journalism
Swinburne University
Bachelor's degree - Politics, Philosophy and Economics
Monash University
01.2027
Skills
- Team Leadership
- Communication Skills
- Delegation
- Food and Beverage Sales
- Customer Service
- Working in fast paced environments
- Adobe Photoshop
- Adobe Lightroom
- Capture One
- Event Photography
- Portrait Photography
- Brand Photography
- Film Photography
- Studio Photography
- Cocktail Preparation
- Hospitality
- Bartending
- Food and Beverage Services
- Product Photography
- Lifestyle Photographer
- Lighting
- Postproduction
Additional Information
Responsible Service of Alcohol, 2024, Adobe Photoshop, Adobe Lightroom, Capture One, Event Photography, Portrait Photography, Brand Photography, Film Photography, Studio Photography, Cocktail Preparation, Hospitality, Bartending, Food and Beverage Services, Product Photography, Lifestyle Photography, Lighting, Postproduction
Timeline
Head Bartender and Supervisor
Lord Lygon
10.2024 - Current
Senior Bartender
Eclat
08.2023 - 09.2024
Hospitality Supervisor
The Cricketers
11.2020 - 12.2022
Photographer
Campbell Darby Photography
01.2020 - Current
Double Degree - Marketing and Journalism
Swinburne University
Bachelor's degree - Politics, Philosophy and Economics
Monash University
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