Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Campbell Franke

Camden South

Summary

Experienced team leader with extensive background in fast-paced retail/ restaurant environments. Proven success in managing staff, training new hires, and ensuring customer satisfaction. Skilled in creating work schedules, delegating tasks, and meeting customer demands. Eager to bring excellent management and problem-solving skills to a new role in the food service/ retail industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Petbarn
03.2023 - Current

Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.

Addressed customer complaints and resolved conflicts.

Tracked store inventories and replenished item levels by ordering new products.

Shift Manager

MadMex
03.2022 - 02.2023

Arranged complex staff schedules to meet business needs.

Recruited new hires by interviewing applicants and selecting qualified personnel.

Trained and supervised new staff members.

Shift Manager

McDonalds
10.2020 - 01.2022

Complied with company standards and policies, setting example for team members.

Managed store closing and opening procedures to ensure safety and security.

Held team members accountable during shift by effectively coaching to improve performance.

Education

Diploma - Leadership & Management

TAFE
Campbelltown, NSW
2024

Cert 3 - Business Administration

TAFE
Campbelltown, NSW
2024

Cert 4 - WHS Compliance

TAFE
Campbelltown, NSW
2024

High School Diploma -

Oran Park Anglican College
Oran Park, NSW
10.2021

Skills

  • Microsoft Office
  • Mentoring
  • Labor and Food Cost Control
  • Inventory and Supply Management
  • Accurate Money Handling
  • Train Employees

Certification

Responsible Service of Alcohol (RSA)

Timeline

Shift Manager

Petbarn
03.2023 - Current

Shift Manager

MadMex
03.2022 - 02.2023

Shift Manager

McDonalds
10.2020 - 01.2022

Diploma - Leadership & Management

TAFE

Cert 3 - Business Administration

TAFE

Cert 4 - WHS Compliance

TAFE

High School Diploma -

Oran Park Anglican College

Responsible Service of Alcohol (RSA)

Campbell Franke