I am hard working with excellent customer service skills. I am a fast learner and am able to adapt to changing situations and am good under pressure. I am able to learn new skills easily and am not afraid of a challenge.
Overview
8
8
years of professional experience
Work History
Office Administration Assistant
Vitalise Physiotherapy
01.2021 - Current
Individual skills development in the disability sector
Casual first aid officer at sporting events
Reception, filing and customer service
McDonalds Crew Trainer
McDonalds Kirawee
01.2020 - 08.2022
Excellent customer service, food preparation, cleaning, working within a team drive thru, unpacking stock truck and putting it away
Working independently.
Management training
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
Adhered to alcohol policies and procedures and complied with local and state laws.
Acknowledged guests even when busy and anticipated and responded to guest needs.
Operated and closed down bar station according to sanitation regulations and safety standards.
Checked ID cards and verified bar guests were of legal age.
Bussed bottles and glassware to maintain clean bar area.
Bar Attendant
Mary G’s
01.2022 - 02.2022
Customer services, fixing pokie machines
Adhered to alcohol policies and procedures and complied with local and state laws.
Checked ID cards and verified bar guests were of legal age.
Bussed bottles and glassware to maintain clean bar area.
Active Kids Vacation Care
Active Kids
01.2019 - 01.2020
Active kids vacation care - duties include unsupervised care of primary school kids, communion with parents, preparing and serving food, remembering and giving kids correct medication and checking what the kids are not allowed to have allergy wise.
Builders labourer
Building with BT
01.2016 - 01.2020
Duties included cutting and nailing, labouring and site cleaning
Customer Service Representative
KFC Lismore
01.2017 - 01.2018
Food preparation, cleaning, working within a team
Education
RSA And RCG
2025
HSC -
Trinity Catholic College - Lismore
Lismore, NSW
2022
Level 1 Referee Course -
Referee Course
2020
Level 1 Sports Trainer
Sports Medicine Australia
2023
Advanced First Aid
2023
Tafe Cert III Fitness
2020
Skills
Computer programs
Customer service
First aid trained
Time management skills
Timeline
Packer
OEM Dynamics
01.2022 - 01.2023
Bar Attendant
The Hilltop Tavern
01.2022 - 06.2022
Bar Attendant
Mary G’s
01.2022 - 02.2022
Office Administration Assistant
Vitalise Physiotherapy
01.2021 - Current
McDonalds Crew Trainer
McDonalds Kirawee
01.2020 - 08.2022
Active Kids Vacation Care
Active Kids
01.2019 - 01.2020
Customer Service Representative
KFC Lismore
01.2017 - 01.2018
Builders labourer
Building with BT
01.2016 - 01.2020
RSA And RCG
HSC -
Trinity Catholic College - Lismore
Level 1 Referee Course -
Referee Course
Level 1 Sports Trainer
Advanced First Aid
Tafe Cert III Fitness
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Jessica ReynoldsJessica Reynolds
Receptionist at Vitalise Physiotherapy & Occupational TherapyReceptionist at Vitalise Physiotherapy & Occupational Therapy