Campbell McPherson

• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Thrived on change and remained highly organized, optimistic and willing to learn new methods.

Shop assistant in the fridge/perishables section at Harris farm Bowral, consisting of moving and organising stock within the store and arranging storage, helping with customer inquiries, and assisting with basic safety/cleaning procedures.

• Completed daily tasks accurately and on-time to support shop needs.
• Maintained a clean and organised shop floor, optimising space for ease of customer navigation.
• Checked incoming orders and organized new stock.
• Collaborated with team members to achieve overall store goals and objectives.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Organized shelves to remove slow moving items and add new merchandise.

General Cafe worker that was trained in multiple areas of work. (kitchen hand, food runner, wait staff, barista)

• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
• Produced food and drink products adhering to company quality and quantity standards.
• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Supported fellow team members in achieving a smooth workflow during peak hours.

Entry level Bar role learning how to make drinks, while also completing other basic bar staff practices.

• Managed cash register transactions accurately, ensuring proper handling of payments and tips.
• Successfully collaborated with other staff members to provide seamless service during high-volume periods.
• Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
• Operated and closed down bar station according to sanitation regulations and safety standards.
• Restocked ice, condiments, and snacks.
• Learned how to make wide variety of mixed drinks.
• Adhered to alcohol policies and procedures and complied with local and state laws.
• Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
• Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.