Camryn Bird
Sydney, Illawong ,NSW
Summary
Proven NDIS Support Worker with a track record of enhancing client well-being and independence at Two Summers and Travel Buddies. Skilled in emotional support and daily living assistance, adept at improving mental health and fostering life skills development. I demonstrate exceptional communication and time management, ensuring personalized care plans meet individual goals for diverse client needs.
I am a compassionate, caring and empathetic support worker with 2 years of experience providing therapeutic support for a adults and children with disabilities that have diverse backgrounds and experiences. I have worked closely with clients and their families as well as clients with substance abuse. Working closely with clients enabled me to establish a strong rapport with individuals in need, to which I was dedicated to provide exceptional professional care and implement appropriate interventions. I have effectively utilized a variety of resources to identify unique needs and assist vulnerable populations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
NDIS Support Worker
Two Summers
03.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
NDIS Support Worker
Travel Buddies Adventures
02.2023 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Coordinated with healthcare professionals to develop personalized care plans for clients, ensuring their specific needs were met.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Assisted clients in developing and setting realistic goals to promote positive change.
Retail Sales Worker
Sass and Bide
01.2022 - 11.2023
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Provided personalized recommendations based on customer preferences or specific needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Trained new employees on company policies, sales strategies, and merchandise offerings to enhance team performance.
Bartender
The Prince Hotel
11.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Customer Service Cashier /Restaurant Waiter
Little Bonny's
09.2018 - 08.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Bachelor of Arts - Majoring in Counselling And Applied Psychology
University of Notre Dame Australia
Sydney, NSW06.2024
No Degree -
Aquinas Catholic College
Menai, NSW12.2020
Skills
- Daily living support
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Behavioral support
- Mobility Assistance
- Life Skills Development
- Documentation abilities
Certification
- WWCC
- First Aid Course
- Police Check
Timeline
NDIS Support Worker
Two Summers
03.2023 - Current
NDIS Support Worker
Travel Buddies Adventures
02.2023 - Current
Bartender
The Prince Hotel
11.2022 - 07.2023
Retail Sales Worker
Sass and Bide
01.2022 - 11.2023
Customer Service Cashier /Restaurant Waiter
Little Bonny's
09.2018 - 08.2021
Bachelor of Arts - Majoring in Counselling And Applied Psychology
University of Notre Dame Australia
No Degree -
Aquinas Catholic College
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