Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Office Assistant
Speedline Instruments
01.2020 - Current
Operated front reception welcoming customers, and making bookings via phone, email, or in-person.
Managed payments via cash and POS systems.
Completed clerical tasks such as filing, copying, and distributing mail.
Processed incoming and outgoing packages with couriers.
Resolved customer problems and complaints in a professional and friendly manner.
Managed phones, assisting inquirers and recording messages.
Kept reception area clean and neat to give visitors positive first impression.
Server
Pelicans Cafe
07.2023 - 10.2023
Served food and beverages promptly with focused attention to customer needs.
Assisted to phone bookings and inquires.
Worked with POS system
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Performed opening and closing duties, setting up for incoming shift, and taking inventory.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Operated espresso machines and commercial coffee brewers to create beverages.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Representative
Wild Palm
02.2023 - 10.2023
Developed loyal customer base by providing excellent customer service.
Cleaned, closed, and secured store at the end of shifts.
Developed comprehensive understanding of merchandise.
Used point-of-sale systems to process payments and check inventory levels.
Managed the company's social media and website.
Restocked shelves and organized displays in alignment with merchandising standards.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed returns, exchanges and refunds.
Monitored customers for signs of security concerns.
Managed customer and stock provider's inquires via phone and email.
Managed and completed stock orders.
Server
Gorges Cafe
02.2023 - 07.2023
Developed and maintained positive relationships with customers to enhance service.
Managed phone orders and customer inquires.
Wiped, sanitized and maintained floors, facility, to adhere to company standards.
Oversaw training of more than 6 team members.
Operated cash register to process customer payments.
Addressed and resolved customer complaints in calm demeanour.
Maintained supply levels by monitoring and reordering stock.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Principal Adviser, Media and Government Relations at Chamber of Commerce and Industry WA (CCIWA)Principal Adviser, Media and Government Relations at Chamber of Commerce and Industry WA (CCIWA)