Candice Abbott
Kirup,WA
Summary
Kind, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced in multitasking and working under pressure. Organizes activities and events for families to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need. Detail-oriented team player with strong organizational skills. Compassionate and driven, highly effective at supervising activities and individuals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
Kirup Tavern
01.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Actively listening to concerns and finding appropriate middle ground.
- Main cook
- Ordering and
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Solicited customer feedback to identify and improve on areas of weakness.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Head Cook
Kirup Tavern
01.2021 - Current
- Organize and catered for large functions, special occasions and community meetings.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Placed orders to restock items before supplies ran out.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Set up and broke down kitchen for service.
- Assisted with menu development and planning.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Developed new recipes and flavor combinations to enhance customer dining experience.
Nursery Hand
Mullalyup Forest Farm Nursery
09.2021 - 12.2022
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Communicated with coworkers and management to report challenges.
Traffic Control Manager
TRS
11.2009 - 11.2013
- Set up and take down sites while maintaining main roads regulations
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Organized records of vehicles, schedules and completed orders.
- Promoted brand at industry events and through ongoing networking efforts.
Store Manager
SUBWAY®Restaurants
11.2007 - 01.2010
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
Education
Bachelor Of Nursing - Registered Nurse
Edith Cowan University
Joondalup10.2017
Skills
- Team Leadership
- Schedule Preparation
- Negotiation
- Performance Evaluations
- Sales Techniques
- Time Management
- Staff Management
- Budget Control
- Verbal and Written Communication
- Expense Tracking
- Workflow Management
- Staffing Coordination
- Complaint Resolution
- Call Monitoring
- Customer Service
- Exceptional Telephone Etiquette
- Conflict Resolution Techniques
- Adherence to High Customer Service Standards
- Employee Scheduling
- Staff Education and Training
- Decision-Making
- Issue Resolution
- Conflict Management
- Positive and Constructive Feedback
- Problem-Solving
- Customer Relations
- Shipping, Receiving, and Warehousing
- Excellent Time Management Skills
- Cash Handling
- Customer-Focused
- Performance Management
- Menu Planning
- Order Delivery Practices
- Dietary Restrictions
- Contamination Prevention
- Disciplinary Action
- Food Plating and Presentation
- Critical Thinking
- Food Spoilage Prevention
- Revenue Assessment
- Professional Relationships
- Collaborative Relationships
- Kitchen Staff Management
- Equipment Inspection and Maintenance
- BOH Operations
- Staff Supervision and Coordination
- Train Staff
Certification
Approved Managers and RSA
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Nursery Hand
Mullalyup Forest Farm Nursery
09.2021 - 12.2022
Manager
Kirup Tavern
01.2021 - Current
Head Cook
Kirup Tavern
01.2021 - Current
Traffic Control Manager
TRS
11.2009 - 11.2013
Store Manager
SUBWAY®Restaurants
11.2007 - 01.2010
Bachelor Of Nursing - Registered Nurse
Edith Cowan University
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