Candice Anderson
Windsor
Summary
Enthusiastic and people-focused professional with over 15 years of experience in customer service and sales, including 7 years as a hairdresser and multiple retail roles since the age of 16. Recently returning to the workforce after raising a family, I am now seeking more than a job but a long-term, dynamic career with the potential for growth and development in real estate where I can build on my strengths in communication, relationship-building and client care. I am deeply motivated to learn, grow and succeed in a professional environment that values integrity, drive and development.
Overview
18
18
years of professional experience
Work History
Service Assistant
Woolworths Supermarket
03.2022 - Current
- Resolved customer inquiries and issues, maintaining a high level of professionalism and courtesy.
- Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
- Enhanced customer loyalty with personalised service and attention to detail.
Service Deli Assistant
Woolworths
04.2015 - 02.2017
- Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
- Effectively managed high-volume periods by prioritising tasks.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Anticipated customer needs through keen observation of shopping habits, proactively addressing questions or concerns before they arose.
Hairdresser
Robbie Barker Hair
03.2011 - 08.2016
- Supported reception desk, receiving phone calls, scheduling client appointments and arranging time slots to meet demand and collecting payments for services.
- Kept work areas, tools, and equipment clean and properly sanitised to minimise disease transfer and maintain compliance with OHS requirements.
- Counted and documented opening and closing cash amounts daily.
- Developed strong rapport with clients through excellent communication skills and providing personalised hair consultations.
Front End Assistant and Deli Assistant
Woolworths
08.2007 - 04.2015
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilised safe food handling techniques when preparing, storing and displaying products to reduce waste and minimise risk of contamination.
- Provided excellent customer service through active listening and addressing customer needs promptly.
- Restocked supplies and prepared additional food products during downtime for expected busy periods.
- Monitored product quality closely by checking expiration dates and rotating stock accordingly.
- Developed positive relationships with regular customers through attentive service and genuine conversation.
Hairdressing Apprentice
The House of CAJ
01.2010 - 03.2011
- Assisted hairdressers with cutting, colouring and styling hair to maintain salon workflow efficiency.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linen for wash.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Developed strong time management skills by balancing multiple appointments and tasks simultaneously.
Education
Certificate III - Hairdressing
Pivot Point Academy of Hair
Melbourne, VIC05-2013
High School Diploma -
Mercy Regional College
Camperdown, VIC11.2009
Certificate II - Engineering
Glenormiston (SW Tafe)
Glenormiston, Vic09-2008
Skills
- Customer relationship management
- Identifying client requirements
- Building professional connections
- Cultivating trust
- Meticulous attention to detail
- Strong verbal and written communication skills
- Effective scheduling coordination
- Rapid skill acquisition
References
Alison Gadsden
Front End Manager, Woolworths
0478162661
Heath Jaensch
Store Manager, Woolworths
0417404815
Katie Nogher
Former Colleague and Friend
0414077725
Additional Information
I currently hold a full valid Victorian Drivers License
Timeline
Service Assistant
Woolworths Supermarket
03.2022 - Current
Service Deli Assistant
Woolworths
04.2015 - 02.2017
Hairdresser
Robbie Barker Hair
03.2011 - 08.2016
Hairdressing Apprentice
The House of CAJ
01.2010 - 03.2011
Front End Assistant and Deli Assistant
Woolworths
08.2007 - 04.2015
Certificate III - Hairdressing
Pivot Point Academy of Hair
High School Diploma -
Mercy Regional College
Certificate II - Engineering
Glenormiston (SW Tafe)
Similar Profiles
Rinet SabriRinet Sabri
Team Member at Woolworths SupermarketTeam Member at Woolworths Supermarket
Tanya WyvillTanya Wyvill
Bakery Manager at Woolworths SupermarketBakery Manager at Woolworths Supermarket
Shirin DanoShirin Dano
Cashier Supervisor at Woolworths SupermarketCashier Supervisor at Woolworths Supermarket
Winston LagboWinston Lagbo
Production Associate at Cleveland-Cliffs IncProduction Associate at Cleveland-Cliffs Inc
Heather J. O'HayreHeather J. O'Hayre
Director at Larimer County Department of Human ServicesDirector at Larimer County Department of Human Services