Candice Anthony
Alexandria
Summary
I am an experienced receptionist and administrator working within the health and wellbeing space.
Overview
13
13
years of professional experience
Work History
Receptionist – Part Time
Evoker Premium Physiotherapy
05.2022 - Current
- Greeting and welcoming incoming clients
- Answering phone calls, emails and text communication promptly and professionally
- Booking/Scheduling appointmentsl
- Processing payments via HICAPS, Medicare rebates
- General clinic maintenance and tidying treatment rooms
- Confirming appointments, communicating with clients, and updating client records
- Extensive use of Cliniko software
Pilates Instructor
HIIT Pilates & LagreeFit
08.2022 - Current
- Class Programming and facilitating classes
- General studio maintenance and tidying
- Building relationships with new and existing clients
Receptionist/ Administrator
Blossoming Minds Psychology
12.2021 - 12.2022
- Scheduling appointments for 4 different psychologists
- Processing payments online
- Processing Medicare rebates
- Monitoring medicare rebate eligibility and sending reminders for GP follow ups
- Sending GP correspondence
Wellbeing and Education Support Administrator
Moriah College, Sydney
03.2019 - 12.2021
- Providing administrative support to 5 Psychologists across the College, including documenting referrals and 1-on-1 sessions
- Coordinating meetings; liaising with parents, TA/
- Taking meeting minutes
- Administrative support to Director of Education Support and Inclusion, specifically documentation of NCCD requirements for each student
- Relief reception
- Coordinating wellbeing programs for staff, students and parents
- Coordinating professional development activities for school psychologists
- Ad hoc administrative duties when required
Practice Manager
Potts Point Plastic Surgery
01.2012 - 04.2016
- Detailed diary scheduling and management
- Booking and managing travel arrangements
- Efficiently responding to patient enquiries within a 24 hour timeframe
- Providing a preliminary patient consultation upon first contact with clients advising most suitable procedures, quotes, recovery times and availability, ensuring sensitivity and discretion is maintained
- Potts Point Plastic Surgery is a boutique practice with a strong client base in Sydney’s eastern suburbs
- The practice offers a thorough, attentive service, dedicated to providing the highest standard of care and achieving quality results
- Key Achievements: assisted Dr Matousek develop her business from the infancy stages to an established practice with a strong client base; autonomously developed, implemented and managed practice processes to ensure the efficient functioning of the business
Office Manager
Potts Point Plastic Surgery
01.2012 - 04.2016
- Company Overview: Potts Point Plastic Surgery is a boutique practice with a strong client base in Sydney’s eastern suburbs
- The practice offers a thorough, attentive service, dedicated to providing the highest standard of care and achieving quality results
- Detailed diary scheduling and management
- Booking and managing travel arrangements
- Efficiently responding to patient enquiries within a 24 hour timeframe
- Providing a preliminary patient consultation upon first contact with clients advising most suitable procedures, quotes, recovery times and availability, ensuring sensitivity and discretion is maintained
- Potts Point Plastic Surgery is a boutique practice with a strong client base in Sydney’s eastern suburbs
- The practice offers a thorough, attentive service, dedicated to providing the highest standard of care and achieving quality results
- Key Achievements: assisted Dr Matousek develop her business from the infancy stages to an established practice with a strong client base; autonomously developed, implemented and managed practice processes to ensure the efficient functioning of the business
Education
Bachelor of Commerce - Industrial Relations, Human Resource Management
The University of Sydney
11.2012
Skills
- Strong customer service and verbal communication skills
- Competent with Microsoft Office, and experienced with a range of medical practice management software
- Strong written communication skills
- Able to multitask, prioritise and work to deadlines
Timeline
Pilates Instructor
HIIT Pilates & LagreeFit
08.2022 - Current
Receptionist – Part Time
Evoker Premium Physiotherapy
05.2022 - Current
Receptionist/ Administrator
Blossoming Minds Psychology
12.2021 - 12.2022
Wellbeing and Education Support Administrator
Moriah College, Sydney
03.2019 - 12.2021
Practice Manager
Potts Point Plastic Surgery
01.2012 - 04.2016
Office Manager
Potts Point Plastic Surgery
01.2012 - 04.2016
Bachelor of Commerce - Industrial Relations, Human Resource Management
The University of Sydney
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