Candice Gillam
Brisbane,QLD
Summary
Presenting a poised and polished professional who has worked within the Communications and Administration/ Business Services industries for 4 years. I have extensive experience working as a Administration/ Business Support Professional. I am currently seeking a new challenge and an enjoyable working environment where I can utilise my superior skills and adherence to company policies and procedures whilst working in a Deadline driven working environment.
Ensuring that the Employer is given a flawless brand experience that both meets their needs and allows for the companies I have worked for to strive and attain the goals they have set.
My work references will reveal I am hard- working, reliable, problem solver that I am passionate and energetic enjoying the fast pace and dynamic nature, not afraid to do any task, and want to bring this to your outstanding business. Available to commence immediately. A motivated employee, I welcome the opportunity to discuss the role as advertised.
Overview
5
5
years of professional experience
Work History
Solutions Advisor
Auto & General Insurance Company
Brisbane, QLD
11.2023 - Current
- Delivered exceptional customer service by promptly addressing concerns and questions, maintaining high levels of client satisfaction.
- Streamlined internal processes through the implementation of innovative tools and technologies, fostering a more efficient work environment.
- Managed multiple projects simultaneously while adhering to strict deadlines, showcasing strong time management skills.
- Collaborated with cross-functional teams to design comprehensive solutions addressing client needs and expectations.
Laser and Dermal Technician
Australian Skin Clinics
04.2021 - 11.2023
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collected payments, processed transactions and updated relevant records.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- Proven ability to develop and implement creative solutions to complex problems.
Buyers/ Loans and Retail Consultant
Cash Converters IT Support
Sunshine Coast, QLD
09.2019 - 03.2021
- IT Ticket Systems/ Computer setup, Faults
- Audits and investigation
- Data entry
- Loan access, Suitability
- Contracts, invoicing and debt collections/ recoveries
- Negotiations
- Deliver exceptional customer service in a fast paced environment
Skills
- Business Administration
- Schedule Management
- File Organization
- Data Entry
- A well- developed communication style, able to build rapport with a wide range of customers
- The ability to work autonomously, prioritise workload and work without supervision
- Strong organisational ability and an eye for detail
- The ability to think outside of the box using investigative and problem solving skills
Timeline
Solutions Advisor
Auto & General Insurance Company
11.2023 - Current
Laser and Dermal Technician
Australian Skin Clinics
04.2021 - 11.2023
Buyers/ Loans and Retail Consultant
Cash Converters IT Support
09.2019 - 03.2021