Candice Joyce

Stage 1 Placement- Wesley mission aged care facility

Stage 2 Placement- Princess Alexandra Hospital, Spinal Ward

Stage 3 Placement- Princess Alexandra Hospital, Ward 4D (Upper Gastro-Intestinal, Breast & Endocrine, Ophthalmology and Colorectal)

Certificate III in Health Services

Placement- First Service Inc, Eagleby

• Monitored patient vital signs, reporting any changes to experienced nursing staff.
• Worked alongside experienced nursing professionals to learn new procedures.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed regular rounds to check on well-being of patients.
• Built rapport with patients and members of patients' support systems.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
• Utilised therapeutic communication techniques to facilitate patient's optimum level of wellness.
• Utilised Electronic medical records systems to record patient data.
• Employed knowledge in growth and development principles to provide care appropriate to age of patients.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Conducted ongoing monitoring and evaluations of behaviours and conditions within scope of practice, and updated registered nurse buddy with current information.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Evaluated employee skills and knowledge regularly, training, and mentoring new and existing staff to achieve best practices.
• Maintained team flexibility and embraced change to adapt within dynamic markets.
• Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
• Built constructive working relationships to aid staff loyalty, motivation and productivity.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained clean and well-organised production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Resolved customer complaints promptly and professionally, meeting needs and maintaining satisfaction.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.