Candice-Louise Craig

• Manage team of support workers and administrative staff with responsibility for contracting, order processing, forecasting, budgeting, reporting and analysis.
• Oversee staffing by recruiting, interviewing and onboarding new personnel.
• Checked payroll, supplier payments, commissions and other accounting disbursements for accuracy and compliance.
• Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
• Improved overall financial reporting by streamlining control processes and reporting structures.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Assumed ownership of accounting, forecasting and strategic supply planning.
• Developed and maintained financial models for forecasting, enabling more accurate predictions of future revenue and expenses.
• Created strategies to increase client revenue and reduce client spending.
• Drove process improvements and transformations to organization by implementing new software programs.
• Produced and implemented organizational policies and procedures.
• Supported organizational expansion, establishing systems and strategies for onboarding seven new employees.
• Resolved problems, improved operations and provided exceptional service.
• Strengthened communication skills through regular team and ELT meetings.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Developed and maintained courteous and effective relationships with clients.

Buderim Kindergarten has been part of the local community and its history since 1973, both engaging and guiding young children to become independent and confident, whilst learning through play based activities.

• Accounts Payable - Supplier Invoices/ Account Reconciliations/ Reconciliations of Month End Statements / Submitting EFT Payments
• Accounts Receivable - Generation of Invoices & Statements/ Debt Collection/ Payment plan Applications
• Bank reconciliations of several bank accounts
• Credit Card Processing/ Reconciliations/ BPAY of Accounts
• General Ledger Reconciliations/ Balance Sheet Reconciliations/ Adjusting Journal Entries/ Profit & Loss/ Management Reports/ Month End Reporting
• Payroll/ PAYG / Superannuation
• Lodgment of BAS & PAYG Instalments
• Business Insurance/ Petty Cash/ Reconciliation/ Filing/ Banking
• Yearly Budget Forecasting & Setting of Kindergarten Budget
• Dispute Resolutions/Maintaining Strong Working Relationships with families

MAMA is a private midwifery and allied health practice, supporting women and families in birth choices, while caring for them from a holistic approach. MAMA is a multi-faced practice with a team of 12 practitioners/staff

• Responsible for day-to-day operations of practice
• Overseeing running of reception and all clinical aspects of practice (patient data, appointments, procedures, patient billing, receipts, Medicare and private health claiming)
• Management, leadership and coordination of a team of 12 practitioners, midwives and staff.
• Staff training, appraising and supporting team members
• Work closely with team members across business to have opportunity to create, drive and implement various initiatives to support business
• Organize and chair meetings
• Deliver high standard of customer service to both internal and external customers
• New business meet and greet sessions with prospective clients
• Maintain regular and open communication with internal and external clients
• Client dispute resolutions
• Maintaining strong working relationships with suppliers
• Event planning (open days, key events, market and trade stalls)
• Marketing through social media, client data base and website platforms
• Development and communication of policies and procedures
• Develop, communicate and deliver new and adjusted guidelines, systems and policies to team members
• Manage occupational health and safety
• Implement and deliver new practice management software (Cliniko)
• Implement and deliver new accounting software (Xero)
• Payroll Full function bookkeeping (accounts payable/receivable, bank reconciliations, general ledger reconciliations, superannuation, business activity statements, PAYG, profit and loss statements, monthly reporting)
• Budget and financial reporting

Moreton Bay College is a Preparatory to Year 12, independent Uniting Church School for girls. I was first appointed to the position of Payroll Manager in November 2011. Over time, this position grew and become an amalgamated position. I was responsible for the positions of Payroll Manager, Personal Assistant to the Director of Business and Finance and the Workplace Rehabilitation and Return to Work Officer.