Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candice Louw

Landsdale,WA

Summary

A very honest and reliable person who can be trusted to work autonomously and efficiently within a team environment and independently. With a great desire and capacity to learn and grow in experience and stature; making her a great asset for any company or organisation. With the demonstrated ability to adhere to all rigorous safety and industry standards complimenting her attention to detail and unsurpassed professional attitude within any task.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Personal Trainer and Sole Business Owner of KandiFit Personal Training

Goodlife Gym
12.2021 - Current

Duty Manager, Operations Assistant, Receptionist

Virgin Active Gym
09.2016 - 10.2019
  • Opening and closing club procedure management with competent handling of club keys and access codes.
  • Management of an operations team and leadership responsibilities.
  • Reporting to Operations Manager and Club Manager.
  • Upholding National Privacy Policy Act at all times.
  • Implementation of new/updated policies and procedures.
  • Complying with and upholding WHS standards along with monitoring of weekly, monthly and annual fire safety, first aid and health safety checks and logs.
  • Authority in dealing with member complaints, cancellations of contracts, sign ups and contractor works signing in/out.
  • Banking, handling of monies and safe management and documentation.
  • Taking payments and arrears collections.
  • Pool tank balancing, testing, alterations, backwashing and handling of hazardous chemicals.
  • First point of call for all departments.
  • Working with children and child care staff relief.
  • Assisting with fitness department to aid in correct equipment check procedures and repair/fixing minor machine/equipment faults.
  • Eliminating, isolating and or correcting issues with regards to risk management.
  • Stock take and ordering management.
  • Up keeping of strict cleanliness requirements and enforcement of rules and workplace procedures.
  • Emergency response actioning and compliance as primary first aid respondent on designated shifts.
  • Filing out of and following up of incident and accident forms as per workplace policies.
  • Competent in Gladstone software.

Medical Receptionist/Administration

Newpark Medical Centre
08.2014 - 08.2016
  • Opening and closing responsibilities.
  • Managing a busy switchboard.
  • Mail – sorting of correspondence and handling of confidential documents, filing etc.
  • Upholding National Privacy Policy Act, confidentiality and complying with workplace safety standards
  • Medicare and DVA – sending batch, batch reconciliation, statement reclaims.
  • Use of Best Practice Software, scheduling, data entry, scanning, software updates
  • Billing of private accounts, Workers Compensation, reconciling accounts
  • Sterilising, bio waste handling, general cleaning
  • Banking, EFTPOS reconciliation, Petty cash reconciliation and balancing
  • Liaising with Doctors, Specialists, hospitals, pharmacists, patients
  • Ordering lunches for Doctors meetings
  • End of month reports, beginning of month reports, recalls
  • Ordering of stock, stationary, Doctors supplies and Doctors rooms
  • Completion of CPR course
  • Preparation for accreditation

Medical Receptionist/Administration

Dr P. Nugawela – Family Physician
11.2013 - 02.2014
  • Managing a busy switchboard and appointment scheduling.
  • Mail – sorting of correspondence and handling of confidential documents, filing etc.
  • Distribution of messages and direct liaison to head Doctor.
  • Medicare – patient forms, batch reconciliation, statement reclaims.
  • Use of CSM/Omnis program.
  • Billing of private accounts, W/C, DVA.
  • Sterilising, setting up and cleaning of procedures – ECG, Pap smears, ear syringe.
  • Urine testing and handling of blood sample for Clinipath pick up.
  • Stock replenishment and ordering prescription pads/referral pads/vaccines.

Customer Service (Sales)/Administration

Retravision
10.2011 - 04.2012
  • General customer service including sales and account handling.
  • Stock ordering.
  • Repairs logging and shipping both under warranty and external.
  • Maintenance of the telecommunications desk inc. but not limited to: setting up customer prepaid accounts, phone set up and customisation, liaising with Telstra and other communication services etc.
  • Administration duties; emails, filing, answering calls, invoicing and other general duties.

Admin/Reception

Hosemasters
10.2010 - 05.2011
  • General administration duties inc. but not limited to: filing, answering busy switchboard, typing, emails, invoicing (both franchisee and customer), data entry, filtering and managing all franchisee and company enquiries etc.
  • Personal assistant to Managing Director and Operations Manager.
  • First port of call for Brisbane office and Kalgoorlie office.
  • Personal Relations Officer for all corporate functions and liaising.

Waitress

Italian Restaurant
07.2010 - 12.2010
  • Waitressing duties, setting tables, seating, waiting tables, serving, clearing.
  • Knowledge of menu, wine, beer and spirits served.
  • Coffee making using professional barista machines.
  • Console operation and money handling.
  • Dessert preparation, room preparations and function room preparation and waiting.
  • OHS and PPE for food handling.
  • Customer service and professional communication skills.

Graveyard Kitchen-hand

Caltex Starmart
04.2010 - 07.2010
  • Cooking, cleaning and preparation of food for morning shift.
  • Management of kitchen operations and equipment.
  • Console operation and money handling.
  • Maintaining occupational Health and Safety standards.
  • Knowledge and awareness of emergency procedures.
  • Practise and knowledge of PPE requirements for food handling and cleaning chemicals.

Administration and Store hand

Coventrys
11.2009 - 04.2010
  • Competent skill training on Oracle system
  • Data entry and banking
  • Re-organising warehouse products and supplies for more efficient use
  • Picking and packing; ordering and dispatching
  • Temporary stand in for warehouse manager whilst away on leave
  • Good communication skills with customers and staff
  • Able and working well in a small team environment and also working supervised.

Hospital Domestic /Kitchen hand

Port Hedland Hospital
06.2009 - 11.2009
  • General Cleaning, High Infection Cleaning, Labour Ward Cleaning, Buffering, Polishing etc.
  • General kitchen hand duties, preparing food by strict deadlines and maintenance of strict hygiene conditions.
  • OHS knowledge and awareness with working with chemicals.
  • Practise and understanding of required PPE for various jobs.

Administration and Reception

West Australian Academy of Music
07.2008 - 05.2009
  • Proficient with scheduling and time tables.
  • Friendly front line customer service and support.
  • Networking and building strong professional relations with clientele.
  • Orchestrating regular music concerts and advertisements.
  • Handling of customer accounts and payment collection.
  • Designated Personal Assistant to head of management.
  • Professional demeanour using exceptional communication skills via phone and reception.
  • Multitasking and excellent time management with all deadlines of required jobs.

Education

High School Certificate - undefined

Hedland Senior High School

Statement of Attainment - undefined

The Coffee School

Certificate III - Business (Medical Administration)

MediTrain

Diploma - Counselling

Certificate IV - Health And Fitness

Australian Fitness Academy
Melbourne, VIC
11.2021

Dual Diploma - Business and Management

12.2014

Skills

  • Passion for fitness
  • Strength training
  • Exercise program design
  • Motivational coaching
  • Leadership skills
  • Personal training and coaching

Certification

  • Responsible Service of Alcohol
  • Police Clearance
  • WWCC: 22361692
  • Bronze Medallion RLS 2016
  • Certificate IV in Creative Arts in Christian Ministry Specialising in Contemporary Vocals (30992 QLD)
  • Pool Lifeguard Licence ID – 3553748 Exp 2019-11-16
  • First Aid (HLTAID003) 2023-07-01 & CPR (HLTAID001) 2024-06-24
  • SIS30315 Certificate III in Fitness (Gym Instructor)
  • SIS40215 Certificate IV in Fitness (Personal Trainer)

Timeline

Personal Trainer and Sole Business Owner of KandiFit Personal Training

Goodlife Gym
12.2021 - Current

Duty Manager, Operations Assistant, Receptionist

Virgin Active Gym
09.2016 - 10.2019

Medical Receptionist/Administration

Newpark Medical Centre
08.2014 - 08.2016

Medical Receptionist/Administration

Dr P. Nugawela – Family Physician
11.2013 - 02.2014

Customer Service (Sales)/Administration

Retravision
10.2011 - 04.2012

Admin/Reception

Hosemasters
10.2010 - 05.2011

Waitress

Italian Restaurant
07.2010 - 12.2010

Graveyard Kitchen-hand

Caltex Starmart
04.2010 - 07.2010

Administration and Store hand

Coventrys
11.2009 - 04.2010

Hospital Domestic /Kitchen hand

Port Hedland Hospital
06.2009 - 11.2009

Administration and Reception

West Australian Academy of Music
07.2008 - 05.2009

High School Certificate - undefined

Hedland Senior High School

Statement of Attainment - undefined

The Coffee School

Certificate III - Business (Medical Administration)

MediTrain

Diploma - Counselling

Dual Diploma - Business and Management

Certificate IV - Health And Fitness

Australian Fitness Academy

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Candice Louw