Candice Pasnin
Glendenning,NSW
Summary
Dynamic Office Assistant with a strong track record at Lower Mountain Air Conditioning, specializing in customer service and office administration. Proven expertise in bookkeeping and operational efficiency, highlighted by successful automation of office processes and improved client communication. Demonstrated ability to manage inventory and financial accounting, ensuring seamless office operations and high levels of client satisfaction.
Overview
4
4
years of professional experience
Work History
Office Assistant
Lower Mountain Air Conditioning
Emu Plains, NSW
05.2014 - 02.2018
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Coded and entered daily invoices with in-house accounting software.
- Produced thorough, accurate and timely reports of project activities.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Interpreted and communicated work procedures and company policies to staff.
- Managed office inventory and placed new supply orders.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
GED -
Blaxland High School
Blaxland12-2007
Skills
- Bookkeeping
- Billing
- Inventory control
- Scheduling
- Compliance monitoring
- Mail handling
- Financial accounting
- Office administration
- Database administration
- Customer service
- Performance improvement
- Data entry
- Administrative oversight
- Documentation expertise
- Business administration
References
References available upon request.
Timeline
Office Assistant
Lower Mountain Air Conditioning
05.2014 - 02.2018
GED -
Blaxland High School