Efficiently managed administrative tasks, including data entry, correspondence handling, and meeting preparation, with high standard of excellence and effectiveness.
Developed effective communication skills through daily meetings and negotiations with colleagues and managers to ensure clear understanding of duties.
Dental Front Office Receptionist
Signature Smile Dental Surgery
07.2024 - Current
Excellent problem-solving and communication skills: Successfully minimized missed appointments by consistently sending reminder calls or emails to confirm upcoming visits or reschedule when necessary.
Customer-oriented service: effectively and empathetically managed patient complaints, implementing resolutions in alignment with office policies and procedures.
Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
Drink Maker and Cashier
Yifang Fruit Tea South Yarra
04.2023 - 10.2023
Excellent multi-tasking skill to excel in high-pressure and fast-paced work environments, consistently delivering results with precision and efficiency.
Exceptional communication skills with local fluency in both Mandarin and English. Holding consistently positive attitude and high patience in customer interactions.
Known for maintaining cheerful and friendly manner, even in challenging situations
Tutor Volunteer
The Smith Family
05.2022 - 11.2022
Developed strong relationships with students, fostering a positive learning environment and open communication.
Simplified complex topics using relatable analogies, enabling students to grasp difficult material more easily.
Collaborated with fellow volunteers to develop effective tutoring strategies for diverse learning needs.
Pipe Fitter/Industrial Painter at MJ’s Steel Structure and Fabricating CompanyPipe Fitter/Industrial Painter at MJ’s Steel Structure and Fabricating Company