Candice Musker

Data Security and Protection:

• Alleviating leakage of company proprietary data to unauthorized resources
• Protecting secure data files and regulating access
• Analyzing system risk to identify and implement appropriate security countermeasures
• Providing in-person and remote technical assistance to users
• Assisting in improving Okta's Single-Sign on security settings
• Creating local versions of software and solving defects within systems
  
• Event Management and Coordination:
  
• Leading a team and coordinating event operations
• Overseeing planning and execution of diverse events
• Managing event logistics and coordinating with external vendors
• Conducting post-event evaluations and implementing improvements
• Crowd Management and Safety:
  
• Developing event management plans, including risk assessments and emergency response protocols
• Ensuring crowd management strategies for the safety of attendees
• Attending to anti-social behavior and issues during events
• Customer Service and Relationship Management:
  
• Attending to customer inquiries and concerns

• Engaging with customers through social media platforms
• Maintaining social media profiles and generating brand awareness
• Strengthening client relationships and delivering knowledgeable support
• Administrative and Operational Skills:
  
• Hiring, training, and supervising volunteers and support staff
• Handling advanced event registration and check-in processes
• Arranging security, printing, and supply vendors for events
• Monitoring and documenting program actions and drafting reports
• Clearing high volumes of files with accuracy
• Managing inbound and outbound phone calls regarding customer concerns
• Healthcare Services:
  Providing comprehensive reproductive healthcare services, including counseling and medical procedures
• Conducting initial consultations and addressing patient concerns
• Offering emotional support and maintaining a non-judgmental environment
• Collaborating with multidisciplinary healthcare teams and adhering to medical and ethical standards
• Staying updated with advancements in reproductive healthcare and participating in professional development
• IT Technical Support:
  Providing service desk support to offices
• Assisting with IT technical issues and troubleshooting