Canute Jacob
Melbourne,VIC
Summary
A highly skilled Business Executive with over 18 years of experience in the media and financial services sector. I am a hunter with a proven ability to win new business, provide exceptional customer service, communicate effectively in a business environment, with a focus on building strong networks and nurturing long-term relationships with key business partners and to maximise business opportunities.
Strategic leader with deep expertise in driving business growth and fostering high-performance teams. Demonstrates strong ability to navigate complex challenges and deliver impactful results. Adept at building collaborative environments and leveraging analytical skills to meet evolving demands. Recognized for exceptional communication, leadership, and problem-solving abilities.
Overview
20
20
years of professional experience
Work History
Member Partner Development - Members and Clients
Australian Institute of Company Directors
04.2021 - Current
- The Membership Partner - Development is responsible for engaging members through all phases of their membership by providing advice on career development and advising on professional development programs to advance their knowledge, skills, experience and meet their career aspirations
- Assist members to secure pathways for growth to achieve their aspirations
- Outbound call to members through their lifecycle to drive retention and engagement by steering members to our high-quality programs and services
- Build and maintain member relationships
- Resolve simple development issues within the scope of this role
- Collaborate with other internal stakeholders/departments to ensure that career and learning advice provided to members on our programs is accurate and relevant
- Maintain strong engagement internally and externally to optimise member outcomes
- Update the CRM including ensuring accurate and complete details are recorded for individual members
- Contribute to the development of the department operation plan, suggesting ideas that create solutions for the team, and in turn the organisation
- Undertake or contribute to specific National projects or initiatives that support Australian Institute of Company Directors’ strategic plan as required
- Proactively contribute feedback and ideas to Australian Institute of Company Directors for continuous improvement and to achieve Objectives and Key Results (OKRs), budgets and strategic goals
Business Development Manager
NewsCorp Australia
07.2019 - 06.2020
- Develop and drive new business digital sales strategies across the Australian market
- Understand digital market trends to determine growth opportunities
- Developing and diversifying revenue by finding new and innovative ways to engage with new customers
- Planning strategic approaches and pitch persuasively
- Provide tailored digital sales solutions suited to customer needs that will effectively reach the target audience on any device
- Devising a strategic sales approach to expand and advance sales prospects
- Cold-calling and maintaining a strong pipeline of opportunities
- Active with many potential clients by growing, maintaining and leveraging networks
- Achieving over 100% to Q3 budget during the COVID -19 pandemic
Sports Sales Account Manager
Network 10
03.2019 - 06.2019
- Maximizing advertising revenue from the sporting properties
- Playing a critical role in developing and servicing relationships with Media agencies and key clients alongside the Sales teams
- Providing strategic and creative sales opportunities within Network 10's sports content
- Driving revenue opportunities as stand-alone or complementing offerings to top tier clients under guidance of Sports Sales Director
- Building and maintaining high level relationships whilst managing client expectations
- Working cross-functionally with Sales teams and other internal and external stakeholders
- Proactively prospecting and qualifying new business opportunities to develop revenue channels
- Achieving set budgets and reaching revenue targets
Business Development Executive
89.9 Light FM
06.2014 - 02.2019
- Developing and servicing key relationships with media agencies, Victorian and Federal Government and clients to provide strategic and new sales opportunities
- Incorporate a ‘Customer for Life’ methodology
- This covers the complete lifecycle of the client relationship from inception through to campaign execution, monitoring and review of campaign; including changes where required
- Seek out, grow and maintain the very best in relationships with potential and existing clients within both the ‘Customer for Life’ and ‘Solution Selling’ methodology
- Prospect, liaise with and develop campaigns for clients that adhere to LightMelbourne guidelines as well as achieve financial budgets
Southern Regional Manager - Broking
Freeman McMurrick / AON
03.2013 - 07.2013
- Achieve allocated budget for retention, portfolio growth, cross sells and new business
- Assist Broker Managers with client engagement strategies
- Develop with colleagues and insurers, recommendations and options to adequately and cost effectively meet client's insurance needs
- Respond promptly and efficiently to enquiries and request for action from existing and prospective clients
- Arrange invoices to clients and ensure timely collection of premiums within credit terms
- Contribute to the development of client revenue budgets, monitor and achieve the budgets that are set
Manager Affinity Department and Business Development Manager
Austbrokers Phillips Pty Ltd
10.2010 - 02.2012
- Responsible for servicing all the clients and ensuring that the team delivers exceptional levels of service
- Contribute to business growth objectives of the company by development of new business and retention of existing business
- Lead the Affinity team in achieving business objectives for General Insurance Broking services and advice through organic growth
- Responsible for the overall performance of the Affinity department and the various schemes – Leisure and Camps, Cabinet Makers Association, Sporting Clubs, Wood Floor Association, Aviation, Car Wash, Accountants and Solicitors
- The range of income from these facilities were $75,000 to $280,000
- Creation of new schemes and negotiating with prospective clients and underwriters
- Products - Professional Indemnity, Management Liability, Directors & Officers, Contracts Works, Group Personal Accident, Industrial Special Risks, Business Interruption and Liability
National Manager - Schemes & Affinity (Insurance Broking)
Barker Meier Insurance Brokers
10.2005 - 10.2010
- Management of portfolio comprising of commercial and domestic policies
- Providing personal advice to clients in matters affecting their Insurance program
- Responsible for establishing and maintaining effective working relationships with all the clients and had to individually meet and review their insurances during the year
- Creation of new schemes for financial institutions, fitness centres and home services
- Includes creation of new schemes with insurers, creation of rates formulation of policy wording and exclusions
- Identification and development of new business prospects by cross-marketing while keeping abreast of changes in the dynamic market environment
- Retaining one of our major clients as they were changing brokers prior to my employment, saved the company over $100,000
- Established a facility for the financial institutions and saved several clients over $85,000 in premiums
- Increased revenue for the company in the last quarter by over $110,000 which usually takes over 2 years to attain in a similar environment
- Successfully created new schemes and earned over $250,000 in premiums for the company
- Awarded Top 10 broker of the year 2007 for Australia by Dual Australia – Lumley
- Highest contributor of premium funding for Principal Finance nationally, over $685,000
Education
Digital Marketing -
Google
12.2020
Psychology of Selling -
Impact Learning
12.2015
Certified Insurance Professional & Senior Associate -
Australian & New Zealand Institute of Insurance and Finance
12.2010
Qualified Practising Insurance Broker -
National Insurance Brokers Association
12.2010
Diploma of Financial Services – Insurance Broking - Certified Insurance Professional, ASIC PS 146, Tier 1 – Insurance Broking Compliance
Australian Institute of Insurance and Finance
12.2008
Master of Business Administration - Advanced and International Marketing, Advanced and International Human Resource Management, Management Information Systems
Graduate School of Management – La Trobe University Australia
12.2000
Bachelor of Commerce - Income Tax and Cost Accountancy
Loyola College
12.1996
Skills
- Customer relationship building
- Marketing
- Performance analysis
- Knowledgeable in [software]
Awards And Achievements
Salesman of the year, 2015/2016/2017, 89.9 Light FM, Negotiated first ever Federal Government contract, for the community radio sector covering 648 stations nationally, $260,000,000, Finalist for the Warren Tickle Award, 2009, Victoria, Top 10 broker of the year award, 2007, Australia & New Zealand, Lumley, Excellence awards, 15, GIO, Employee of the year, 2001, GIO, Employee of the year, 2002, Suncorp
Career Overview
A highly skilled Business Executive with over 18 years of experience in the media and financial services sector. I am a hunter with a proven ability to win new business, provide exceptional customer service, communicate effectively in a business environment, with a focus on building strong networks and nurturing long-term relationships with key business partners and to maximise business opportunities.
Timeline
Member Partner Development - Members and Clients
Australian Institute of Company Directors
04.2021 - Current
Business Development Manager
NewsCorp Australia
07.2019 - 06.2020
Sports Sales Account Manager
Network 10
03.2019 - 06.2019
Business Development Executive
89.9 Light FM
06.2014 - 02.2019
Southern Regional Manager - Broking
Freeman McMurrick / AON
03.2013 - 07.2013
Manager Affinity Department and Business Development Manager
Austbrokers Phillips Pty Ltd
10.2010 - 02.2012
National Manager - Schemes & Affinity (Insurance Broking)
Barker Meier Insurance Brokers
10.2005 - 10.2010
Psychology of Selling -
Impact Learning
Certified Insurance Professional & Senior Associate -
Australian & New Zealand Institute of Insurance and Finance
Qualified Practising Insurance Broker -
National Insurance Brokers Association
Diploma of Financial Services – Insurance Broking - Certified Insurance Professional, ASIC PS 146, Tier 1 – Insurance Broking Compliance
Australian Institute of Insurance and Finance
Master of Business Administration - Advanced and International Marketing, Advanced and International Human Resource Management, Management Information Systems
Graduate School of Management – La Trobe University Australia
Bachelor of Commerce - Income Tax and Cost Accountancy
Loyola College
Digital Marketing -
Google
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