Caoimhe Moore
Liverpool,UK
Summary
Adaptable and personable administrative professional with extensive experience in customer service, client relations, and team coordination. Skilled in managing front-of-house operations, scheduling, data entry, and communication across busy and fast-paced environments. Known for professionalism, attention to detail, and a calm, efficient approach to multitasking. Bringing a creative background in fashion and brand management combined with strong organizational and interpersonal skills ideal for an office-based setting.
Overview
10
10
years of professional experience
Work History
Consumer Relations Representative
PepsiCo, Sydney
03.2026 - 08.2026
- Resolved customer inquiries through effective communication and problem-solving techniques, collaborated with cross-functional teams to enhance consumer engagement strategies, managed escalated complaints, ensuring timely and satisfactory resolutions for consumers.
Receptionist
Mansion, Liverpool
Liverpool
12.2024 - 01.2026
- Managed front desk operations including greeting visitors, answering phone calls, scheduling appointments, and handling administrative tasks.
Owner
Censored, Liverpool, Merseyside
Liverpool, Merseyside
06.2020 - 10.2023
- Customer service, e-commerce, shopify, working with wholesalers, packing orders, stock, building professional relationships, brand development, social media, marketing, design and styling.
Government Administrative Officer
Driving Edge, Liverpool
Liverpool
12.2020 - 12.2021
- Imputing data, sending test results, working in a fast-paced environment, working in a team, following health and safety and data protection.
Customer Service Advisor
Firstsource Solutions, Derry
Derry
07.2016 - 09.2020
- Debt collection, dealing with enquiries, complaints and orders, booking appointments, working in a team, keeping accounts up to date, processing returns, working on own initiative.
Education
Certificate of Higher Education - Fashion and Textiles
The City of Liverpool College
LiverpoolICT B, Maths C, English C, Science C, Hospitality C
Skills
- Receptionist
- Front Of House
- Customer Service
- Organizational Skills
- Microsoft Office
- Marketing and promotion
- Call Center
- Scheduling
- Microsoft Data Entry
- Billing
- Social media management
- CRM Systems
Timeline
Consumer Relations Representative
PepsiCo, Sydney
03.2026 - 08.2026
Receptionist
Mansion, Liverpool
12.2024 - 01.2026
Government Administrative Officer
Driving Edge, Liverpool
12.2020 - 12.2021
Owner
Censored, Liverpool, Merseyside
06.2020 - 10.2023
Customer Service Advisor
Firstsource Solutions, Derry
07.2016 - 09.2020
ICT B, Maths C, English C, Science C, Hospitality C
Certificate of Higher Education - Fashion and Textiles
The City of Liverpool College