Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Caprice Mushaninga

Clarkson,WA

Summary

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in team member role.

Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Team Member

Pretzel Australia
09.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximise performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.

Founder

DecoNova
06.2023 - Current
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.

Crew Member

Chicken Treat
10.2021 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Team Member

Hungry Jacks
02.2021 - 07.2021
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Education

High School Diploma -

Mater Dei College
Perth
10-2024

Skills

  • Cleaning
  • Training and mentoring
  • Complaint resolution
  • Sales expertise
  • Multitasking
  • Point of sale system
  • Team building
  • Conflict Resolution
  • Quality Assurance

Availability

Monday - 8:00am- 3:00pm

Tuesday - 8:00am- 3:00pm

Wednesday- 8:00am- 3:00pm

Thursday-8:00am- 5:00pm

Friday-8:00am- 3:00pm

Saturday- Not Available

Sunday- Not Available

Timeline

Team Member

Pretzel Australia
09.2023 - Current

Founder

DecoNova
06.2023 - Current

Crew Member

Chicken Treat
10.2021 - 01.2023

Team Member

Hungry Jacks
02.2021 - 07.2021

High School Diploma -

Mater Dei College

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Caprice Mushaninga