Over 26 years' experience in sales & service.
Direct Sales Over 20 years' experience in customer service.
Very adaptable, quick learner, hard worker, Management skills, people management, coaching leadership experience.
Current Professional Experience Current - 17th September 2012 – current.
Retention team 5 – April McNeil (leader) Retention
Specialist AAMI Insurance Taking inbound sales, service & retention calls.
Problem solving, active listening, educating customers Reselling policy features and benefits, creating value.
Supporting and coaching new starters and team.
Business Owner - Independent Consultant with Body Shop at Home (TBSAH)
Product knowledge, customer service, Goal setting, management skills (7 consultants in my Team), coaching, mentoring, connecting with people, In home & online Facebook events, Digital content Creator, Social media management, trainer.