Cara Jeldres-Lovallo
Melbourne,VIC
Summary
A dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, collaborating with a team, learning customers needs and arranging merchandise.
A proven history of great customer service skills, maintaining a professional work environment and having high level communication skills with attention to detail.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Footlocker
08.2023 - Current
- Greet and serve customers, help locate merchandise and suggest suitable options.
- Collaborate with team members to accomplish sales goals and improve overall store performance.
- Frequently check social media page to be up to date and knowledgeable on new shoe releases.
- Answer incoming calls and emails to provide product information, features and benefits.
Retail Assistant
Universal Store
07.2022 - 07.2023
- Greeted customers, help locate merchandise, and suggest suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Demonstrated flexibility by adapting to various roles within retail environment as needed.
- Maintained tidy and organised store environment by replenishing sales floor merchandise, shelves, racks, and bins for optimal appearance.
Cashier
Woolworths
12.2019 - 05.2022
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Gained experience in front service desk duties which included tobacco training and assisting with returns and refunds.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted with store closure which included closing and counting registers.
Child Care Helper
Neighbourhood Learning Centre
11.2019 - 12.2019
- During work experience, cared for and supervised young children.
- Enhanced their social skills through games and prompted language development by reading to them.
- Undertook organisation, cleaning and food preparation tasks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Receptionist Assistant
Chinese Medical Centre
01.2019 - 12.2019
- Managed multi-line telephone system and greeted patients during office hours.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Prepared and maintained rooms for patients.
- Confirmed patient appointments and respond to inquiries from callers seeking information.
Education
Latrobe University
Coburg High School
Skills
- Reliable and Responsible
- Teamwork and Collaboration
- Multitasking Competence
- Customer/client focused
- Communicative skills
- Brand Awareness
- Clerical skills in answering phones and computer input
Timeline
Retail Assistant
Footlocker
08.2023 - Current
Retail Assistant
Universal Store
07.2022 - 07.2023
Cashier
Woolworths
12.2019 - 05.2022
Child Care Helper
Neighbourhood Learning Centre
11.2019 - 12.2019
Receptionist Assistant
Chinese Medical Centre
01.2019 - 12.2019
Latrobe University
Coburg High School