Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Cara Matthews

Summary

With a proven track record at Living Goodness, I excel in teamwork, customer service, and problem-solving. My experience spans from enhancing mail delivery efficiency to leading teams as a Duty Manager, showcasing my adaptability and attention to detail. I bring a friendly, positive attitude and a commitment to excellence, significantly contributing to workplace productivity and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Kimchi Production

Living Goodness
07.2020 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Capsicum Grader

Paprika Gourmet
09.2018 - 04.2020
  • Graded Capsicums based on checklist of quality standards.
  • Improved student performance by providing constructive feedback on their grading.
  • Removed items of inferior grades from production lines and collected for alternate use or disposal.
  • Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout grading
  • Assisted in training upto 20 employees on Grading tasks to raise quality of work for entire team.
  • Trained new graders on best practices and methodologies, ensuring high standard of assessment across board.

Mail Delivery

Customized Deliveries
09.2016 - 11.2016
  • Enhanced mail delivery efficiency by accurately sorting and distributing incoming correspondence.
  • Supported customer service efforts, addressing inquiries and concerns regarding mail delivery.
  • Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
  • Improved mail delivery efficiency by organizing and sorting mail according to delivery routes and schedules.

Duty Manager

4 Square
04.2012 - 06.2016
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
  • Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Launched quality assurance practices for each phase of development

Relocation From Perth W.A to Auckland, New Zealand

*
08.2010 - 04.2012

In August of 2010 myself and my four children relocated back to New Zealand due to personal family reasons.

In this time I was unemployed as myself and my children took some time to resettle into New Zealand lifestyle and schooling.

Prior years to relocating to New Zealand I worked in various rolls such as Nightfiller Perth W.A, Cleaner at Karratha Caravan Park W.A, Console Operator for Shell Garage Karratha.


Education

School C - Maths, English, -

Church College of New Zealand
Hamilton, New Zealand
11-1989

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible

Interests

My interests are family orientated, from family gatherings to tracing my family tree, also watching a decent game of League, Rugby, Netball


Timeline

Kimchi Production

Living Goodness
07.2020 - 01.2025

Capsicum Grader

Paprika Gourmet
09.2018 - 04.2020

Mail Delivery

Customized Deliveries
09.2016 - 11.2016

Duty Manager

4 Square
04.2012 - 06.2016

Relocation From Perth W.A to Auckland, New Zealand

*
08.2010 - 04.2012

School C - Maths, English, -

Church College of New Zealand
Cara Matthews