cara muggeridge

Work History

Pillowtalk

03.2021 - 07.2022

Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Packed items into appropriate containers for shipment.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Unloaded materials and goods at designated locations for best project availability.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Maximized load safety by balancing, securing, and weighing products.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Completed routine maintenance on truck to keep in working order.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

M.E.T Grono

07.2022 - Current

Adjusted machinery and notified supervisors of malfunctions.
Assessed equipment for damage, wear, battery life, and fluid levels.
Positioned lifting
Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Delivered services to customer locations within specific timeframes.
Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Steggles/Baiada

01.2010 - 01.2015

Supervised team of 3 employees and provided training focused on maximizing overall performance.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Analyzed customer feedback and provided solutions to improve customer service.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
Managed 20-30 process /dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
Processed invoices and payments for dispatched orders to provide proof of transaction.