CAREN CHEPNGETICH BETT
Brisbane
Summary
IT professional who has been motivated and is in the process of acquiring the degree of a Bachelor of Business Information Systems and holds the Diploma in Information Technology and practical experience in assisting users within the technology-enabled venues. Demonstrated skills to solve any software or hardware problem, explain technical problem solution satisfyingly, and can be trusted to work in pressure situations. As a motivated person looking to gain an entry-level IT support job, I want to use my expanding technical knowledge and skills, problem-solving competence, and efforts to provide outstanding user experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant in Nursing (part-Time)
BOLTON CLARKE AGE CARE
01.2025 - Current
- Supported digital care systems, ensuring accurate data entry and record-keeping.
- Assisted with basic tech troubleshooting for clients and staff (device use, software access).
- Delivered client-focused care while maintaining compliance with digital reporting tools.
- Collaborated with healthcare teams via digital communication systems.
- Managed time-sensitive tasks while maintaining data privacy and professionalism.
Personal Care Assistant
Spinal Injuries Australia, Australia
11.2022 - 12.2024
- Engaged with care management software to document services and monitor client progress.
- Assisted in tech-enabled environments with mobility and communication devices.
- Supported user needs with patience and clear communication.
- Maintained digital records and contributed to smooth information flow.
- Liaised with nurses and care teams using secure systems for efficient client support.
Education
Bachelor of Business Information Systems - BBIS
Torrens University Australia
Brisbane, QLD07-2023
Information Technology
Nairobi Institute of Business Studies
Nairobi, Kenya07-2022
Skills
- IT Helpdesk Support (Tier 1)
- Troubleshooting Hardware & Software Issues
- Microsoft 365 (Excel, Outlook, Teams)
- Windows & Mac OS Environments
- Basic Networking (LAN/WAN, Routers)
- Software Installation & Configuration
- Data Entry & Documentation Accuracy
- End-User Communication & Training
Certification
- Certificate III in Individual Support Various Providers, Australia
- NDIS Worker Orientation Module, Manual Handling, First Aid & CP Various Providers, Australia
Timeline
Assistant in Nursing (part-Time)
BOLTON CLARKE AGE CARE
01.2025 - Current
Personal Care Assistant
Spinal Injuries Australia, Australia
11.2022 - 12.2024
Bachelor of Business Information Systems - BBIS
Torrens University Australia
Information Technology
Nairobi Institute of Business Studies
Similar Profiles
Harjeet SinghHarjeet Singh
Disability Support Worker at Bolton Clarke Ality Greenview Age Care.Disability Support Worker at Bolton Clarke Ality Greenview Age Care.
Faeq NabilFaeq Nabil
Care Service Assistant at Bolton Clarke- Aged CareCare Service Assistant at Bolton Clarke- Aged Care
Faeq Hossain NabilFaeq Hossain Nabil
Care Service Assistant at Bolton Clarke -Aged CareCare Service Assistant at Bolton Clarke -Aged Care
Vilma AiaVilma Aia
Customer Service Specialist at ProbeCustomer Service Specialist at Probe
HELLEN GOWERHELLEN GOWER
Office Cleaner at Solomon Binu LtdOffice Cleaner at Solomon Binu Ltd