Carey Brookes
Balberra,ACT
Overview
7
7
years of professional experience
Work History
Desktop Support Analyst
Aps Contractor
Canberra
01.2022 - Current
- Enhanced system performance by troubleshooting and resolving technical issues for endusers.
- Provided on-site and remote technical support to users.
- Troubleshot various technical issues dealing with printers, network and phone systems.
- Installed new hardware and software, patched systems, and configured settings.
Event Assistant
Express Employment Pros
Canberra
04.2018 - 07.2022
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
Multiple Roles
Coles
Canberra
08.2017 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Year 12 - Year 12
Dickson College
Dickson, ACT12.2008
Skills
- Technical support expertise
- Active Directory Management
- Troubleshooting skills
- End-user support
Timeline
Desktop Support Analyst
Aps Contractor
01.2022 - Current
Event Assistant
Express Employment Pros
04.2018 - 07.2022
Multiple Roles
Coles
08.2017 - 04.2021
Year 12 - Year 12
Dickson College