Summary
Overview
Work History
Education
Skills
Timeline
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Carina Elsayed

Sunshine Coast,QLD

Summary

Well-qualified Industrial Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration Assistance position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Industrial Property Manager

CBRE
10.2018 - 10.2020
  • Handled tenant complaints promptly and appropriately, scheduled trade works in accordance with facilities management, and other support services.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed End of Lease inspections with tenants and Landlords to identify required repairs and make goods.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to renewal to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with legal counsel to resolve disputes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality functionality for residents.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and tenant Lease obligations.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.

Commercial Property Manager

Crabtrees Real Estate
01.2012 - 10.2018
  • Managed property renovations, ensuring timely completion and minimal disruption to tenants.
  • Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Streamlined property maintenance processes for increased efficiency and lower costs.
  • Coordinated with legal counsel on lease agreements, evictions, and other property-related matters as needed.
  • Developed emergency response plans for each managed property; coordinated drills regularly with tenants as part of risk-management protocol.
  • Translated complex information for clients' understanding.
  • Created customized monthly reports detailing property performance metrics for owner review.
  • Collaborated with leasing agents to develop targeted advertising campaigns aimed at specific markets to increase visibility of available spaces.
  • Maintained accuracy and privacy when composing highly technical and sensitive correspondence.
  • Negotiated favorable lease terms with tenants, resulting in higher occupancy rates.
  • Provided direct customer service and support for 110 commercial clients.
  • Issued appropriate insurance documentation and identification.
  • Conducted thorough background checks on prospective tenants to mitigate risks associated with non-payment or damage to the property.
  • Established strong relationships with vendors, negotiating contracts for better service at lower costs.
  • Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.
  • Facilitated communication between tenants, owners, vendors, and staff members for seamless operations management.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Kept properties in compliance with local, state, and federal regulations.

Community Fundraising Manager

Leukaemia Foundation
01.2009 - 04.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Liaise with community members wanting to host Fundraising events to help maximise their fundraising potential
  • Managed and distributed merchandise relevant to the campaign across Victoria and Tasmania

Education

Advanced Diploma - Business Administration And Management

Box Hill Institute of TAFE
Melbourne, VIC

Skills

  • Property Management

  • Payment Collection

  • Property Inspections

  • Customer service-focused

  • Lease Renewals

  • Rent collection

  • Exceptional oral and written communication skills

  • Tenant relations

  • Time Management

  • Team Leadership

  • Operations Management

  • Cross-Functional Teamwork

  • Performance Management

Timeline

Industrial Property Manager

CBRE
10.2018 - 10.2020

Commercial Property Manager

Crabtrees Real Estate
01.2012 - 10.2018

Community Fundraising Manager

Leukaemia Foundation
01.2009 - 04.2012

Advanced Diploma - Business Administration And Management

Box Hill Institute of TAFE

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Carina Elsayed