Summary

Overview

Work History

Education

Skills

References

Timeline

Carissa Cresswell

Telarah,NSW

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

8

8

years of professional experience

Work History

Assistant Store Manager

Dominos Pizza

Rutherford

11.2015 - Current

Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Ensured compliance with all safety regulations throughout the store premises.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Prepared staff work schedules and assigned team members to specific duties.

Education

Certificate IV - Retail Management

Atwea College

11-2022

Rutherford Technology High School

Rutherford, NSW

09-2015

Skills

Operations Oversight
Customer Relations

Stock Management
Mentoring and Coaching

References

References available upon request.

Timeline

Assistant Store Manager

Dominos Pizza

11.2015 - Current

Certificate IV - Retail Management

Atwea College

Rutherford Technology High School