CARISSA TARAWHITI
Southport,QLD
Summary
Results-driven professional skilled at managing client interactions and appointments in high-volume environments. Blend of healthcare support and sales expertise fosters strong client relationships, ensuring effective communication and a commitment to delivering quality service. Holds a full open license, volunteer blue card, white card, current police check and Certificate IV in Justice Studies TAFE QLD.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Real Estate Appointment Setter
Smarter Promotions
Gold Coast, QLD
07.2026 - Current
- Initiated contact with potential clients to schedule appointments effectively.
- Managed appointment calendars for sales representatives and marketing teams.
- Utilized CRM software to track interactions and follow-ups with prospects.
Dispensary Technician
Terry White Chemmart
Gold Coast, QLD
01.2026 - Current
- Processed prescriptions with pharmacy management software, ensuring accuracy and compliance with regulations.
- Guided customers on medication inquiries and product selections, enhancing their understanding and satisfaction.
- Organized and restocked products to maintain optimal inventory levels, supporting smooth operations.
Customer Solution Specialist
Probe Group
Gold Coast, Australia
08.2025 - 01.2026
- Resolved customer inquiries related to aged care accounts, enhancing customer satisfaction.
- Executed data entry tasks to ensure accurate records and support operational integrity.
- Followed structured procedures to ensure compliance and streamline processes.
- Handled client cases to provide support and resources. to support client needs effectively.
Receptionist
Morton & Morton Solicitors
04.2025 - 07.2025
- Handled telephone calls to relay messages and provide information to clients, facilitating effective communication.
- Answered telephone calls to take messages and provide information to clients, ensuring clear communication.
- Managed scheduling of appointments by creating, adjusting, and cancelling as necessary.
- Updated staff on visitor arrivals and cancellations to ensure seamless office operations.
- Oversaw office maintenance and ensured timely restocking of essential supplies.
- Executed document management tasks, including emailing, filing, scanning, and faxing.
- Processed transactions for banking accounts.
Volunteer
Zonta International
01.2024 - 12.2024
- Advocated for women's and children's rights, promoting lives free from violence.
- Communicated legislative changes regarding domestic and family violence to individuals and businesses, ensuring awareness and compliance.
- Planned and organized community events and fundraisers, raising awareness and support for women's and children's rights.
Dispense Technician
Terry White Pharmacy
, QLD
01.2021 - 03.2022
- Prepared medicine for dispensing, ensuring accuracy and compliance with safety standards.
- Selected stock and dispensed medication with labels for precise patient administration.
- Assisted in preparing medicine for dispensing.
- Referred prescriptions to pharmacist for review.
- Utilized Med advisor, FRED, and MINFOS pharmacy systems effectively.
- Operated cash registers to process transactions.
- Operate cash registers.
Education
First Aid and CPR -
Certificate IV - Social Justice
TAFE Queensland
Brisbane, QLD 01.2023 - 02.2025
Certificate - Pharmacy Medicines and Pharmacist-Only Medicines
Guild Pharmacy Association
Skills
- Knowledge of pharmaceuticals
- Appointment scheduling
- CRM software
- Data entry
- Client follow-up
- Customer service
- Sales support
- Problem solving
- Attention to detail
- Organization skills
- Team collaboration
- Goal oriented
- Client relationship management
- Promoting brands
- Relationship-selling skills
- Flexible schedule
- High-volume call environments
- Clear communication
- Outbound calling
- Outgoing and friendly
- Cold calling
- Building rapport
- Generating leads
- Medical terminology
- Health promotion
- Customer service skills
- Effective communication
- Verbal communication
- Teamwork
- Data management
- Proficiency in Microsoft Office Suite
- Email management
- Document filing
- Document scanning
- Advocacy
Timeline
Real Estate Appointment Setter
Smarter Promotions
07.2026 - Current
Dispensary Technician
Terry White Chemmart
01.2026 - Current
Customer Solution Specialist
Probe Group
08.2025 - 01.2026
Receptionist
Morton & Morton Solicitors
04.2025 - 07.2025
Volunteer
Zonta International
01.2024 - 12.2024
Certificate IV - Social Justice
TAFE Queensland
01.2023 - 02.2025
Dispense Technician
Terry White Pharmacy
01.2021 - 03.2022
First Aid and CPR -
Certificate - Pharmacy Medicines and Pharmacist-Only Medicines
Guild Pharmacy Association