Carl Paidra

• Consult with clients and stakeholders, secure contracts.
• Maintained equipment and notified supervisors of needed service dates.
• Operated landscaping equipment to maintain grounds and remove trees.
• Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
• Cleared pathways of overgrowth, debris, to ensure safety.
• Pruned trees and bushes to improve visibility and shapes.
• Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
• Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
• Arranged shrubs and flowers to create landscape effects.
• Liaised with supervisor to review cases and improve care.
• Contractor disability services

• Guarded restricted areas to prevent unauthorized entry.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Documented security-related situations and submitted in-depth reports to superiors.
• Provided Rail way checks and routine Patrols, of locomotive set down areas.
• Responded to alarms and disturbances to maintain safety.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
• Monitored premises and recorded activity in daily officer reports.
• Monitored security cameras and fire, building and alarm systems.
• Triaged problems quickly and provided precise and clear information while working under minimum supervision.
• Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
• Worked with local and federal law enforcement agents to apprehend suspicious individuals.
• Immediately reported safety hazards for remediation response.

• Communicated with travelers and shippers to promote understanding and compliance by translating complex legal jargon into simplified language.
• Reviewed immigration documentation for validity and asked targeted questions of each individual.
• Interpreted and explained laws and regulations to travelers, prospective immigrants, shippers and manufacturers.
• Documented daily data related to investigations and findings.
• Assessed individual eligibility for entrance into country based on paperwork, system information and direct interviews.
• Identified and seized non-complying articles or undeclared merchandise and reported to applicable authorities for handling.
• Followed daily routine schedule and took head counts of all inmates in assigned cell block.
• Transported and escorted inmates to hospitals, court and other institutions.
• Performed searches of people, vehicles, mail items and dormitories.
• Fingerprinted and photographed incoming and released inmates.
• Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
• Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations.
• Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
• Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
• Supervised inmates during day-to-day activities.
• Promoted safety, order and functionality facility.
• Inspected locks, window bars, doors and security systems to support escape prevention.
• Conducted scheduled headcounts to verify presence of prisoners.

• Observed guest behaviors for indications of unauthorized or criminal activities.
• Patrolled designated area to detect and prevent criminal activities.
• Monitored transit areas and conducted security checks to protect railroad properties, patrons and employees.
• Patrolled stations, yards and other facilities to maintain secure perimeters and access points.
• Answered phone with positive attitude and asked questions to better understand customer needs.
• Educated customers on special pricing opportunities and company offerings.
• Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
• Communicated information to customers about product quality, value and style.
• Delivered continuous training to associates to maximize performance and customer relations skills.
• Processed payments and updated balances and customer totals.
• Learned basic conversational words in languages most common to customer base to improve service.
• Answered questions from customers by phone and email, offering company details and policy information as requested.
• Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
• Trained and motivated team members to strengthen customer service strategies and boost satisfaction levels.

• Maintain Safety, for Patrons and Drivers

• Ensure PTA guidelines were met.

• Provide customer service.

• Monitor/Secure PTA train and bus stations

• Provide Paton and premises security.

• Conduct security patrols on transit.

• Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.
• Conducted regular safety drills for staff and visitors, promoting preparedness and awareness of emergency procedures.
• Conducted detailed incident reports following any security-related occurrences, providing recommendations for future prevention strategies.
• Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
• Provide customer service, information, assistance, safety and ensure PTA Guidelines were met.